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About the Role
As a Tire & Battery Center Technician, you will provide safe and efficient service in both sales and service areas, delivering value to members. You will collaborate with other associates to ensure the club meets member expectations.
Responsibilities
- Collaborate with team members to fulfill sales and service requests.
- Educate associates on tools, tasks, resources, and mentor new technicians.
- Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, and equipment operations.
- Utilize digital tools to plan and drive sales, improve service experience, and elevate associate engagement.
- Adapt to new tools and encourage others to use them.
- Communicate equipment, tools, and supplies needs to the TBC Lead.
- Track and monitor returns and special orders.
- Operate cash registers and process transactions.
- Work hands-on in the physical area, maintaining accurate inventory.
- Audit safety and compliance standards.
- Report TBC complaints, safety hazards, and problems with products, services, and work areas.
- Complete paperwork, logs, and other required documentation.
- Ensure merchandise is packaged, labeled, and stored according to company policies.
- Identify member needs and assist with purchasing decisions.
- Resolve issues and concerns.
- Act as a brand advocate by valuing the member's experience in the TBC area.
- Develop, influence, and inspire others in a respectful, supportive, and team-oriented style.
- Understand roadblocks and assist in training team members.
- Comply with company policies, procedures, and standards of ethics and integrity.
- Complete work assignments and priorities using policies, data, and resources.
- Collaborate with managers, coworkers, customers, and other business partners.
- Identify priorities, deadlines, and expectations.
- Carry out tasks, communicating progress and information.
- Determine and recommend ways to address improvement opportunities.
- Adapt to and learn from change, difficulties, and feedback.
- Embrace differences in people, cultures, ideas, and experiences.
- Create a workplace where associates feel seen, supported, and connected.
- Create opportunities for all associates to thrive and perform.
- Help attract the best talent.
- Work as a team, building strong and trusting relationships.
- Communicate with impact, energy, and positivity to motivate and influence.
- Strengthen the team by helping, developing, and mentoring others.
- Recognize others' contributions and accomplishments.
- Maintain and promote the highest standards of integrity, ethics, and compliance.
- Model Walmart values to support and foster our culture.
- Hold oneself and others accountable.
- Support Walmart's goal of becoming a regenerative company.
- Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
- Deliver results while putting the customer first.
- Make decisions based on reliable information.
- Balance short- and long-term priorities.
- Consider how own work impacts the team's ability to deliver on our purpose.
- Display curiosity and a desire to learn.
- Take calculated risks and demonstrate courage and resilience.
- Drive continuous improvements.
- Be open to and use new technologies and skills.
- Support others through change.
Requirements
- Valid state-issued driver's license.
- Must be 18 years of age or older.
- Acknowledge that the position requires successful completion of all job-required trainings and assessments within a prescribed time period.
Skills
- TPMS Tire Pressure Monitoring systems
- Point of Sale systems
- Phone and inperson selling techniques
- Hand held technology and systems
- Cash registers
- Inventory management
- Safety and compliance
- Customer service
Location
- 9700 N CAPITAL OF TX HWY, AUSTIN, TX 78759-5819, United States of America
Work Type
- Full-time
- Part-time
Experience Level
- Entry Level
Education Level
- High school completion
- Bachelor's degrees
- English Language Learning
- Short-form certificates
Salary/Compensations
- $21.00 to $29.00 per hour
- Premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour
Benefits
- Medical, vision and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company paid education benefit program (Live Better U)
About the Company
- At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
- Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.
- This policy applies to all employees and aims to create a safe and productive work environment.
Equal Opportunity
- Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.