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About the Role
Case Managers are responsible for conducting client intakes, assessments, developing individualized living plans, and connecting clients to necessary services and benefits. This role involves ongoing client support, documentation, and liaison with external agencies.
Responsibilities
- Conduct initial intake including social service assessments, psychosocial evaluations, and independent living plans for new clients.
- Update psychosocial assessments and other evaluations to inform treatment planning and interventions.
- Develop Individualized Living Plans (ILPs) with client participation.
- Identify potential benefits or entitlements for clients.
- Connect clients to psychiatric services.
- Connect clients to medical treatment and substance use treatment facilities.
- Assist clients in obtaining identification, public benefits, and other income sources.
- Meet bi-weekly with clients to assess needs, encourage harm reduction, and update service plans.
- Document all service provision efforts, interactions, and follow-up.
- Maintain up-to-date, confidential client case records for assigned caseload.
- Complete daily tracking for ILP completion reports.
- Conduct work-related functions professionally with staff, clients, and others.
- Serve as a liaison to appropriate support service agencies and programs.
- Participate in regular social service team meetings.
- Comply with AAPCI policies and procedures.
- Maintain professional growth and responsibilities.
- Perform other related duties as assigned.
Requirements
- Bachelor’s degree relevant to human services and at least one (1) year of proven experience in a Human Service related field.
- Associate Degree with at least two (2) – three (3) years of proven experience in a Human Service related field.
- Must possess sensitivity, tact, and resourcefulness.
- Must demonstrate responsiveness to cultural differences and a commitment to cultural competency.
- Ability to develop and maintain appropriate boundaries.
- Experience working with DHS and other service providers is preferred.
- Experience providing case management services to families with children referred from DHS is preferred.
Skills
- Bi-lingual preferred
- Familiarity with CARES preferred
- Excellent organizational skills
- Excellent time management skills
- Excellent writing skills
- Ability to assist clients in a nonjudgmental, empathetic, and compassionate manner.
Location
- Brooklyn, NY
Work Type
- Full-time
Experience Level
- 1 year of experience
- 2-3 years of experience
Education Level
- Bachelor's degree
- Associate Degree
Salary/Compensations
- $66,193.40
Benefits
- Medical (including prescription coverage)
- Dental & Vision
- Commuter Benefits
- Employee Assistance Program
- Paid Holidays
- Annual Paid Time Off (23 days)
- Life Insurance
- Long Term Disability
- Retirement Benefits Plan (403B)
- Potential for college student debt forgiveness through PSLF
About the Company
- AAPCI provides a competitive benefits package.
Equal Opportunity
- AAPCI is committed to providing Equal Employment Opportunity to all qualified applicants without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.