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About the Role
This is an outside/field sales position focused on increasing marketing synergy and driving membership growth for the Essential Plan (EP) in New York. The role involves establishing and cultivating strategic business relationships with key influencers, potential customers, and community institutions. The EP Account Manager will prospect and enroll new EP-eligible individuals and businesses, including vertical channels like dental, vision, fitness, colleges, trade schools, and small businesses.
Responsibilities
- Enroll eligible members in UHC Essential Plan
- Build and foster relationships with key accounts (provider offices, CBOs, housing, etc.)
- Present health plan information to providers and business advocacies, and close sales
- Serve as point of contact for members to provide excellent service and enrollment experience
- Lead pipeline management
- Meet or exceed sales and enrollment expectations within assigned territory
- Conduct product information presentations in multiple settings, including in-home consultations
- Function independently and responsibly with minimal need for supervision
- Track and measure sales event effectiveness and activities, events, leads, sales, appointments, contacts, and relationship progress daily through internal systems
- Provide input, support, and feedback on promotional opportunities, benefits, and other issues
- Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes, and other services to provide accurate information
- Manage multiple priorities including visiting provider offices regularly and following up on leads promptly
- Track a schedule to keep appointments on time and manage appointment-related information
- Input consumer demographics and interactions into company systems
- Perform other duties as required
Requirements
- High School Diploma/GED
- Marketplace Certified (Valid NYSOH Certified Application Counselor ID - CAC). Must be willing to obtain this ID within 30 days of hiring if not active or in good standing.
- 2+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experience
- Intermediate level of proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and CRM (Salesforce)
- Ability to travel locally up to 100% of time within assigned sales territories in the NY market area
- Ability to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when required
- Reside within/commutable distance of their target geography
- Access to reliable transportation and valid US driver's license with current automobile insurance and good driving history
- Candidates are required to pass a drug test before beginning employment.
Skills
- Excellent communication skills
- Excellent interpersonal skills
- Excellent time management skills
- Excellent organizational skills
- Excellent relationship building skills
- Ability to be compassionate while selling
- Ability to function independently and responsibly with minimal need for supervision
- Ability to manage multiple priorities as it relates to meeting enrollment goals
- Ability to communicate complex healthcare information to potential clients
- Act as a team player - work collaboratively with others to achieve goals
- Relate to others in an open and accepting manner
- Keep others up to date on information they need
- Contribute ideas and support decisions made by the team and the organization
- Treat people with dignity and respect
Location
- Erie County, NY
- Surrounding areas
Work Type
- Field-based
- Telecommute
Experience Level
- 2+ years of experience
Education Level
- High School Diploma/GED
Salary/Compensations
- $19 - $38 per hour
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
About the Company
- At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care.
- The work you do here impacts on the lives of millions of people for the better.
- Come build the health care system of tomorrow, making it more responsive, affordable, and equitable.
- At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
- We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life.
- We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Equal Opportunity
- UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.