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About the Role
As an RPA NiCE Developer, you will join a collaborative Agile team delivering enterprise-scale automation solutions for complex business environments. You will help streamline processes, reduce manual effort, and improve operational efficiency through intelligent automation, supporting critical business services and wider digital transformation programs. You will design, build, test, and support NiCE Automation solutions that integrate with a range of enterprise applications, APIs, and databases. This role offers the opportunity to contribute to the evolution of automation frameworks, development standards, and best practices while working on business-critical solutions within a secure, highly regulated environment.
Responsibilities
- Design, develop and maintain automation solutions using NiCE Automation Studio.
- Translate business requirements and process designs into scalable, supportable automation workflows.
- Develop reusable automation components and framework assets to accelerate delivery and maintain consistency.
- Integrate NiCE automations with APIs, databases, web applications and enterprise systems.
- Participate in Agile ceremonies including sprint planning, daily stand-ups, reviews and retrospectives.
- Produce high-quality technical documentation, support guides and deployment artefacts.
- Work with QA teams to support automated and manual testing activities.
- Support automation deployments through development, test and production environments.
- Investigate and resolve production issues, providing second-line support where required.
- Collaborate with architects and platform teams to ensure solutions align with security, governance and operational standards.
- Contribute to the continuous improvement of automation frameworks, standards and development practices.
Requirements
- Demonstrable experience designing, developing and deploying NiCE RPA (NiCE APA) solutions within enterprise environments.
- Strong hands-on experience with NiCE Automation Studio.
- JavaScript development experience, including creating, maintaining and troubleshooting scripts within NiCE APA solutions.
- Experience integrating automation solutions with REST APIs, web services and enterprise applications.
- Strong understanding of exception handling, logging, monitoring and supportable automation design.
- Experience working with relational databases and SQL.
- Experience delivering solutions within Agile delivery environments.
- Ability to communicate effectively with both technical and non-technical stakeholders.
- NiCE Certified Automation Developer certification.
- Experience working within Government, public sector or other highly regulated environments.
- Experience supporting automation solutions in live production environments.
- Must obtain Security Check (SC) clearance.
- Must have resided continuously within the United Kingdom for the last 5 years to obtain SC clearance.
- May be asked about citizenship due to security restrictions on some posts.
Skills
- NiCE Automation Studio
- JavaScript
- REST APIs
- Web services
- Enterprise applications
- Exception handling
- Logging
- Monitoring
- SQL
- Agile delivery
Location
- Telford
- Hove
Work Type
- Hybrid working
- Remote work from home
- Company offices
- Client sites
Experience Level
- Enterprise-scale automation solutions
- Full software development lifecycle
- Agile team collaboration
- Continuous improvement of automation frameworks
- Stakeholder engagement
Benefits
- Countless training and development opportunities
- Access to 250,000 courses
- Numerous external certifications (AWS, Microsoft, Harvard ManageMentor, Cybersecurity)
About the Company
- Capgemini is the business transformation partner for enterprises in the age of AI.
- We help organisations imagine and build an intelligent, sustainable future, combining AI, technology and human ingenuity to transform how they operate, innovate and grow.
- With unique end-to-end capabilities spanning strategy, technology, engineering and intelligent operations, we bring together deep industry expertise and market-leading capabilities in AI, cloud and data to turn ambition into measurable business outcomes at scale.
- Supported by a robust ecosystem of partners and nearly 60 years of expertise, Capgemini is a responsible and diverse global organization of over 410,000 team members in more than 50 countries.
- The Group reported 2025 revenues of €22.5 billion.
Equal Opportunity
- We are a Disability Confident Employer
- Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme.
- As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who declare they have a disability and meet the minimum essential criteria for the role.