Domestic Violence Advocate
Child and Family Services of Erie County, Inc. · Buffalo, NY, US
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About the Role
The Domestic Violence Advocate provides immediate outreach, crisis intervention, safety planning, and referrals for victims of domestic violence in various environments such as police agencies, courts, or CPS.
Responsibilities
- Provide telephone and in-person crisis intervention, risk assessment, safety planning, counseling, and referrals to victims of domestic violence, potentially requiring on-call availability.
- Offer information, referral, and direct linkage to counseling and community resources, focusing on self-sufficiency and basic needs.
- Process applications for emergency cell phones and home alarms.
- Provide follow-up services to ensure linkage with appropriate agencies and follow-through with the justice system.
- Offer legal advocacy and court accompaniment, including assistance with court documents and collaboration with legal personnel.
- Assist victims with completing NYS OVS and/or CVB Claims Applications and obtaining supporting documentation.
- Maintain up-to-date statistics, case notes, and summary reports for funding sources.
- Attend staff meetings, CAP team meetings, trainings, and supervision.
- Provide occasional coverage in the shelter.
- Conduct outreach visits for clients when necessary.
- Engage in staff development for continued professional growth.
- Model and practice sensitivity, fair treatment, and acceptance of diversity.
- Participate and contribute to the program Quality Improvement process.
- Perform other related duties as required.
Requirements
- Bachelor of Social Work degree (BSW) or equivalent education and experience.
- At least two (2) years of paid professional experience.
- NYS driver's license and continued automobile insurance.
Skills
- Bi-lingual skills (Spanish-English) preferred.
- Professional domestic violence experience preferred.
Location
- Western New York
Work Type
- Full-time
Experience Level
- 2+ years paid professional experience
Education Level
- Bachelor of Social Work (BSW) or equivalent
Salary/Compensations
- $23.24 per hour
Benefits
- 20 PTO Days (25 Days After Five Years of Employment)
- 14 Paid Holidays (includes 2 flex holidays)
- Four Paid Days Bereavement
- Paid Jury Duty
- Employer Paid Life Insurance
- Medical, Two Plan Options
- Dental, Two Plan Options
- Vision Insurance
- Wellness Program and Incentives
- Health Savings Account (HSA) and Quarterly Employer-Contributions
- Healthcare Flexible Spending Account (FSA)
- Dependent Care FSA
- Employee Referral Bonus
- Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
- 403(b) Right Away and Employer-Contributions After Two Years
About the Company
- Child and Family Services (C+FS) Haven House equips survivors of domestic violence with tools and resources to stop the cycle of abuse, supporting them as they build a violence-free life and new legacy.
- Haven House is an integral part of the 150+ year legacy of our agency and helps fulfil our mission of nurturing a healthy and more equitable Western New York for the benefit of current and future generations.
Equal Opportunity
- Child & Family Services is an Equal Opportunity Employer.
- Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics.
- In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment.
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.