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About the Role
As a Security Officer – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc. The role requires building meaningful connections and engaging with others to reassure and inspire confidence.
Responsibilities
- Perform customer service duties including welcoming, verifying identity, and guiding visitors.
- Manage access control.
- Conduct regular patrols to identify potential risks.
- Inspect security equipment and report maintenance needs.
- Respond to incidents, provide first aid, and coordinate with emergency teams.
- Answer questions in person or by phone.
- Write incident reports and communicate security concerns.
- Ensure the safety and protection of individuals and property.
Requirements
- Authorized to work in the U.S.
- New York Security License Required
- FDNY - F04
Skills
- Exceptional customer service skills
- Proficient in basic phone & computer skills
- Security, Military, Law Enforcement experience is a plus
Location
- Manhattan, NY
Work Type
- Evenings
- Overnights
- Weekends Required
Salary/Compensations
- $20.00 / Hour
Benefits
- Medical, dental, and vision insurance plans
- 401(k) retirement savings plan with employer matching contributions
- Paid time off (PTO) policy
- Paid holidays
- Disability coverage
- Life insurance options
- Career growth opportunities
- Uniform provided at no cost
About the Company
- GardaWorld Security Services is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.
- In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work.
- 26% of our corporate employees started as frontline workers.
Equal Opportunity
- It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws.
- GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment.
- This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.
- It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.