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About the Role

The Graduate Program Coordinator will support graduate education by ensuring efficient program operations and fostering a positive student experience. This role involves coordinating graduate program activities, guiding students, and supporting initiatives to enhance program effectiveness.

Responsibilities

Coordinate daily operations of graduate programs, including academic processes, student records, degree requirements, and compliance with Graduate School policies.
Serve as a primary resource for current and prospective graduate students, providing guidance on admissions, academic progress, degree requirements, and program policies.
Support graduate student recruitment, admissions, enrollment, student funding, and Graduate Field administration.
Collaborate with Directors of Graduate Studies, faculty, Student Services colleagues, and Graduate School administrators to support program operations.
Maintain accurate student records, manage complex data and reporting, and coordinate assessment and accreditation activities.
Develop and maintain program communications, materials, and resources for students, faculty, and prospective applicants.
Identify opportunities to streamline administrative processes, improve operational efficiencies, and enhance graduate program effectiveness and the student experience.

Requirements

Detail-oriented, highly organized team member with experience managing complex data.
Demonstrated ability to identify opportunities to improve processes and create efficiencies.
An Associate’s degree and four to six years experience providing administrative services and support; or equivalent combination.
A strong commitment to high-quality customer service and facilitating student success.
Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.
Ability to navigate and build productive working relationships.
Exceptional communication and organizational skills, attention to detail and ability to work independently and prioritize tasks to meet academic deadlines.
Ability to effectively gather, understand, interpret, and convey academic program related information, policies, and procedures tailored to the recipient.
Proven success in utilizing technology to effectively and efficiently manage and report data and improve processes.
Ability to use multiple information systems and tools to answer questions, present information, and support operations.
Demonstrated history of handling sensitive and confidential information with discretion.
Effective problem-solving skills.
Demonstrated understanding of the factors that contribute to student success and academic progress.
Experience working with faculty in an academic or higher education setting.
A cover letter and resume are required for consideration.

Skills

Managing complex data
Process improvement
Customer service
Facilitating student success
Cultivating inclusive working relationships
Navigating and building productive working relationships
Communication skills
Organizational skills
Attention to detail
Independent work
Task prioritization
Academic deadline management
Information gathering
Information interpretation
Information conveyance
Technology utilization for data management and reporting
Using multiple information systems and tools
Handling sensitive and confidential information
Problem-solving

Location

Ithaca, NY

Work Type

Full-time
Contract
Hybrid

Experience Level

Four to six years experience providing administrative services and support

Education Level

Associate’s degree

Salary/Compensations

$29.45 - $31.66 per hour

Benefits

Comprehensive health care options
Generous retirement contributions
Access to wellness programs
Employee discounts
Health and personal leave
Three weeks of vacation
13 holidays
Two additional floating holidays
Tuition-free Extramural Study
Employee Degree Program
Tuition aid for external education
Cornell Children’s Tuition Assistance Program

About the Company

From cells to society, the Division of Nutritional Sciences promotes human health through evidence-based nutrition.
The Division administers graduate degree and training programs in the Field of Nutrition which span domains including biochemistry, epidemiology, economics, physiology, genetics, nutritional genomics, and precision nutrition.
Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.

Equal Opportunity

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or be subjected to prohibited discrimination involving, but not limited to, race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability, arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds.
We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply.
Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act.
We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.