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About the Role
Oak Street Health is seeking a Clinical Informatics Specialist (CIS) or Medical Scribe to support primary care providers with clinical documentation, enabling them to focus on exceptional patient care. Scribes are integral to the patient care journey, from daily huddles to in-exam room documentation and post-visit follow-up. This role involves becoming an expert in value-based care, chronic condition documentation, and coding to help identify and close care gaps. Extensive on-the-job training is provided in clinical workflows, value-based medicine, preventative care, documentation, and team-based care. The ideal candidate will commit 1-2 years to this role, making it an excellent opportunity for pre-med students or those pursuing careers in Health Informatics, Public Health, Healthcare Administration, or Medical Coding.
Responsibilities
- Documenting patient encounters, including history, assessment, plan, and physical exam.
- Assigning appropriate CPT and ICD-10 codes.
- Preparing After Visit Summaries.
- Consulting with providers to ensure accurate and specific documentation.
- Requesting and reviewing medical records.
- Leveraging population health tools to support clinical documentation improvement.
- Preparing for and supporting Daily Huddles and Clinical Documentation Reviews.
- Consulting with providers on clinical documentation opportunities.
- Placing orders and referrals.
- Addressing tasks.
- Supporting the care team with additional responsibilities related to clinical documentation.
- Performing other duties as assigned.
Requirements
- Knowledge of medical terminology and common medications (required).
- Prior clinical experience, including shadowing and/or volunteering (strongly preferred).
- Prior scribe or transcription experience (preferred but not required).
- Advanced listening and communication skills (required).
- Strong computer literacy and ability to learn new technical workflows (required).
- Fluency in Spanish, Polish, Russian, or other languages spoken by communities served (required where indicated).
- Ability to adapt to new workflows and quickly learn new concepts and skills (required).
- Ability to type 70+ words per minute (strongly preferred).
- Ability and willingness to take direction and be a team member in patient care (required).
- Ability to be a self-starter within the role scope.
- Excellent job attendance and ability to work in-person in clinics (required).
- Ability to commit to at least 1 year in the role (2+ ideal) (required).
- Ability to work approximately 40-45 hours per week during clinic hours (required).
- Compliance with hospital and Oak Street Health policies, including HIPAA (required).
- US work authorization (required).
- Qualified applicants with arrest or conviction records will be considered in accordance with all federal, state and local laws.
Skills
- Medical terminology
- Common medications
- Clinical documentation
- CPT coding
- ICD-10 coding
- Medical records review
- Population health tools
- Spanish
- Polish
- Russian
- Listening
- Communication
- Computer literacy
- Typing 70+ WPM
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1-2 years commitment required
- 2+ years ideal
Education Level
- Pre-medical degree
Salary/Compensations
- $17.00 - $31.30 per hour
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
About the Company
- CVS Health® is building a world of health around every individual, shaping a more connected, convenient, and compassionate health experience.
- Colleagues are surrounded by passionate individuals who care deeply, innovate with purpose, hold themselves accountable, and prioritize safety and quality.
- The company aims to simplify healthcare one person, one family, and one community at a time.
Equal Opportunity
- Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.