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About the Role
We are looking for passionate team players to bring joy to our customers every day. As a Team Member, you will be the smiling face of our shop floor and prepare delicious, freshly made food in our kitchen, driven by a passion for our products, customers, and teams.
Responsibilities
- Prepare delicious, freshly made food in our kitchen.
- Deliver outstanding customer service.
- Create the Pret experience for customers.
- Serve delicious food and coffee.
- Share small everyday moments of joy with customers.
Requirements
- Be kind, honest and generous.
- Bring genuine warmth and your authentic self to work every day.
- Share our passion for exceptional customer service.
- Spread joy every day through small acts of kindness.
- No experience needed.
- Ability to learn and deliver outstanding customer service with best-in-class training.
Skills
- Customer service
- Food preparation
- Teamwork
- Communication
Location
- Unit 1 Euston Tower Podium London NW1 3DP
Work Type
- Full-time
- Part-time
Experience Level
- No experience needed
Salary/Compensations
- Base pay £14.30 per hour
Benefits
- Additional £1.25 per hour Mystery Shopper bonus once training is complete.
- Earn an extra £5 per hour for any shift started between 3-5am after initial training.
- 28 days annual leave (pro-rata if part-time).
- Pension scheme.
- Healthcare cash plan.
- Free food and drink while working.
- Club Pret Membership (50% off food and up to 5 free Barista-made drinks a day).
- Loyalty award after 5, 10, 15, 20 years’ service.
- Regular rewards and recognition for amazing standards.
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more.
- Comfy free shoes to wear on shift.
- Fully funded professional qualifications.
- Leadership development.
- Informal and formal mentoring.
About the Company
- Proud makers of freshly made food, organic coffee and big ideas.
- Shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing.
- Growing fast on our mission to be the hospitality employer of choice everywhere we operate.
- Pret is where passionate, hardworking, wonderful people find what they need to shine.
- Growth is at the heart of everything we do.
- Our shops are powered by caring, hardworking and passionate people.
- Expect flexibility, opportunity and variety.
- Our shops are a wonderful place to be for customers and teams.
- We work together to create positive change through the Pret Foundation.
- We put great care into everything we do – including our shops and your career in them.
- Our values: Happy Teams Happy Customers, Amazing Standards Every day, Never Standing Still, Doing The Right Thing.
Equal Opportunity
- Everyone is welcome at Pret – you’ll be valued for who you are and supported to feel confident in yourself and your skills.
- We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.
- Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.