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About the Role

Baristas at Blank Street are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give customers exactly what they need, every day. You will excel in fast-paced environments, enjoy collaborating with your team, and create quality products. Your role will be hospitality driven, taking pride in giving exceptional service, leveling up the ordinary customer experience. You’re able to work independently while also thriving in a team environment, helping to build a strong sense of community for both customers and teammates.

Responsibilities

Delight customers with consistent, welcoming, and engaging customer service, turning every customer into a regular.
Work within a world-class coffee program using the best equipment and product to prepare drinks.
Complete all training for proper handling of food and beverage to retain freshness and quality.
Implement systems to avoid product wastage, following and adjusting par levels.
Maintain Local Department of Health standards at all times.
Possess full knowledge and adherence to all product, service, and brand training playbooks.
Participate in initiatives with Operations and Marketing teams to increase foot traffic, new customers, daily sales, operational profitability, and develop a loyal customer base.

Requirements

1+ years of experience in a customer service position, preferably in hospitality or coffee.
18+ years of age.
Able to lift 25+ lbs and stand for long periods.
Availability that meets cafe needs.
Must be authorized to work in the U.S. and complete Form I-9 with acceptable documents.
Weekend and holiday availability preferred.

Skills

Friendly and enthusiastic team player.
Passion for excellent customer service.
Ability to effectively manage time and priorities, including during busy rush periods.
Passionate about creating delicious coffee, matcha, and other cafe beverages.
Strong independent problem-solving skills.
Proven multi-tasking skills.
Proven communication skills.
Curious, adaptable, and willing to learn.
Comfortable working in a team or independently.
Comfortable with cash-handling.
Comfortable with maintaining store safety.

Location

Remote

Work Type

Part Time: 15-25 hours per week, 3 days per week.
Full Time: 30-40 hours per week, 4-5 days per week.

Experience Level

1+ years experience

Salary/Compensations

$17.00-$18.00/hour plus tips

Benefits

Comprehensive Barista accreditation and training program.
Tenure based paid time off.
Commuter benefits.
Sick time.
1.5x pay on select holidays.
Complimentary coffee and treats on shift.
Free Blank Street swag.

About the Company

Blank Street's mission is to become the defining food and beverage brand of its generation.
They aim to add a spark to ordinary experiences through elevated products, attention-to-detail, and making every moment memorable.
They are motivated by the millions of customers they serve across cities and believe their potential is unlimited.
Their success starts with their people and their commitment to making magic happen daily.

Equal Opportunity

Upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”)