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About the Role
The Bell Attendant/Valet Attendant provides exceptional guest service by ensuring a welcoming, efficient, and memorable arrival and departure experience. This position is responsible for greeting guests, assisting with luggage, safely parking and retrieving vehicles, providing guest transportation, and offering information about hotel amenities and the surrounding area.
Responsibilities
- Greeting guests
- Assisting with luggage
- Safely parking and retrieving vehicles
- Providing guest transportation using hotel shuttle vehicles
- Offering information about hotel amenities and the surrounding area
- Coordinating luggage storage
- Delivering guest items
- Maintaining the cleanliness and appearance of the hotel's entrance, lobby, and transportation vehicles
Requirements
- Friendly and professional demeanor
- Excellent customer service skills
- Genuine passion for hospitality
- Comfortable interacting with guests
- Safely operating vehicles
- Handling luggage
- Responding promptly to guest requests
- Maintaining a positive and welcoming atmosphere
- Strong communication skills
- Attention to detail
- Time management skills
- Ability to work both independently and as part of a team
- Valid driver's license appropriate for the position
- Meet applicable state licensing requirements
- No major driving violations
Skills
- Customer service
- Communication
- Attention to detail
- Time management
- Teamwork
- Driving
Location
- Rochester, NY
Work Type
- Full-time
Salary/Compensations
- $16.61 per hour plus possible tips
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Paid Time Off
- Hotel room discounts
- Discounts on food and beverages
- Professional development and advancement opportunities
About the Company
- DelMonte Hotel Group is a reputable, family-owned business headquartered in Rochester, NY.
- As an industry leader, DelMonte Hotel Group develops, owns, and operates award-winning properties across five states, including New York, Ohio, Pennsylvania, Rhode Island, and Tennessee.
- DelMonte Hotel Group cultivates a workplace that feels like home and brings out the best in its employees.