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About the Role

This is a hands-on leadership role requiring strong operational oversight, excellent communication, and a commitment to service excellence. You’ll manage trades and subcontractors, carry out inspections, and ensure compliance with company procedures and industry regulations.

Responsibilities

Conduct pre- and post-inspections on internal and external tenanted and Void properties
Inspect works at height including doors, windows, and snagging on scaffolding
Supervise and coordinate tradespeople and subcontractors across multiple workstreams
Oversee planned, cyclical, and responsive repairs to ensure timely and high-quality delivery
Ensure all works meet industry standards and building regulations
Log works and generate reports using PDA systems and Excel
Provide excellent customer care and resolve issues professionally
Monitor productivity, resource allocation, and contract profitability
Conduct regular site visits to assess progress, quality, and compliance
Compile management reports on operational activities and performance
Ensure adherence to health and safety protocols and company operating procedures
Damp & Mould inspections

Requirements

A full valid UK manual driving licence
Experience in the above duties
Proven experience supervising operatives within the repairs and maintenance sector
A trade background with hands-on knowledge of building maintenance practices
Experience managing subcontractors and coordinating multi-trade teams
Damp & Mould experience
Ability to carry out inspections and assess work against quality standards
Comfortable working at height and inspecting scaffolding-based works
Strong understanding of planned, cyclical, and responsive repair programmes
Excellent communication and interpersonal skills
Ability to use PDA systems and Excel for reporting and logging tasks
Strong customer focus and commitment to service excellence
Organisational and planning skills to manage resources and meet deadlines
Must be aged over 21, have held licence over 3 months, and have less than 9 points to drive a Mears vehicle
Candidates must have the entitlement to work within the UK
All roles are subject to relevant Background, Identity & Security checks before commencement of employment

Skills

Building maintenance
Operational oversight
Communication
Service excellence
Trades and subcontractor management
Inspections
Compliance
PDA systems
Excel
Customer care
Health and safety protocols
Damp & Mould inspections

Location

London Kensal Road W10

Work Type

Full-Time
Permanent

Experience Level

Supervising operatives within the repairs and maintenance sector
Managing subcontractors
Coordinating multi-trade teams

Salary/Compensations

up to £44,232.30 per annum

Benefits

Company van
Fuel card
25 days annual leave plus bank holidays
Annual Mears Fun Day
Volunteering Leave
Staff perks with Mears Rewards (discounts on groceries, holidays, eye tests, Share save scheme)
Family friendly policies
Uniform

About the Company

Octavia Housing works in partnership with Mears Group to deliver responsive repairs and maintenance services across its London portfolio.
Mears supports residents with day‑to‑day and emergency repairs, as well as contributing to wider refurbishment and improvement programmes.
Mears helps Octavia maintain high-quality homes and ensure reliable, customer-focused service for its communities.

Equal Opportunity

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.