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About the Role

CoCounsel Agent Context is seeking a Manager, Software Engineering to lead the engineering team responsible for building, operating, and evolving Thomson Reuters’ Content Tools platform. Content Tools are the purpose-built APIs and capabilities that give AI agents precise, reliable access to TR’s most valuable legal content. These tools are mission-critical infrastructure, bridging TR’s authoritative content assets and AI-powered products. The Manager owns the full engineering lifecycle for Content Tools and navigates a distributed development model, establishing governance, design standards, and contribution workflows. This is a people and technical leadership role managing a team of 8 engineers, requiring strong platform thinking, collaborative leadership, and deep credibility in building API-first systems.

Responsibilities

Own the end-to-end engineering roadmap for Content Tools, balancing new capability delivery with quality and reliability standards.
Engage deeply in architecture and system design, participate in technical reviews, and make hands-on engineering contributions.
Drive an API-first, contract-driven approach to tool development with versioned CLI contracts, schemas, and ownership metadata.
Establish and enforce patterns, templates, and contribution standards for distributed teams.
Lead the build-out of the information retrieval (IR) evaluation framework.
Champion full-stack operational ownership, including on-call rotations, SLO definitions, incident response, and health monitoring.
Partner with TR Labs and CoCounsel Engineering to ensure content tools meet agentic workflow interface requirements.
Oversee platform infrastructure, including cloud services, observability tooling, rate limiting, caching, and access controls.
Serve as the engineering accountability point for the Content Tools ecosystem, including standards and guardrails for partner teams.
Define and maintain contribution workflows, architectural review criteria, and consistency checks.
Manage tool lifecycle policies, including deprecation, migration support, and versioning strategies.
Build and maintain a centralized tool registry with machine-readable descriptions and usage guidance.
Establish shared development infrastructure, including common libraries and boilerplate generators.
Build and lead a team of 8 software engineers, managing hiring, onboarding, performance, and professional development.
Develop engineers with strong software fundamentals and domain fluency in information retrieval and agentic system design.
Foster a culture of empowered ownership with autonomy and accountability.
Translate complex content technology concepts for non-technical stakeholders.
Model and reinforce AI-assisted development as a team norm.
Define and maintain engineering processes for building shared infrastructure and delivering production capabilities.
Establish platform health and developer experience benchmarks and use them to drive continuous improvement.
Evaluate and integrate emerging tool protocols and retrieval patterns.
Cultivate strong working relationships with Labs, Product, and CoCounsel Engineering.
Collaborate across the organization to align the Content Tools roadmap with business priorities.

Requirements

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
6+ years of software engineering experience, with at least 2 years in a technical leadership or engineering management role.
Demonstrated experience designing and operating API-first systems consumed by multiple teams.
Proficiency in Python and strong software engineering fundamentals, API design, testing strategy, and CI/CD practices.
Demonstrated technical depth in complex systems, with the ability to influence sound technical decisions.
Experience building and governing shared platform infrastructure in a distributed development model.
Strong working knowledge of information retrieval concepts.
Proven ability to lead teams that own their production systems end-to-end.
Strong leadership skills, including experience in agile methodologies and excellent communication.
Awareness of AI ethics, content licensing considerations, and responsible deployment of retrieval systems.
Experience building tools or APIs for agentic AI systems.
Background in legal technology, knowledge management, or other high-stakes information retrieval domains.
Hands-on experience with search and retrieval infrastructure.
Experience with evaluation frameworks for retrieval systems.
Familiarity with content access control, policy-based entitlements, and licensing enforcement.
Experience operationalizing tooling for LLM-powered workflows.

Skills

Python
Software Engineering Fundamentals
API Design
Testing Strategy (unit, integration, IR/evaluation)
CI/CD Practices
Complex Systems Design
Platform Infrastructure Governance
Information Retrieval Concepts
Agile Methodologies
AI Ethics
Content Licensing
Agentic AI Systems
Legal Technology
Knowledge Management
Search and Retrieval Infrastructure
Evaluation Frameworks for Retrieval Systems
Content Access Control
LLM-powered Workflows

Location

United States
Ontario, Canada

Work Type

Hybrid Work Model
Work from anywhere for up to 8 weeks per year

Experience Level

6+ years of software engineering experience
At least 2 years in a technical leadership or engineering management role

Education Level

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field

Salary/Compensations

USD $118,400 - $219,800
CAD $140,600 - $190,600

Benefits

Flexible hybrid working environment
Flexibility & Work-Life Balance policies
Work from anywhere for up to 8 weeks per year
Career Development and Growth opportunities
Grow My Way programming
Skills-first approach
Industry Competitive Benefits
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Globally recognized, award-winning reputation for inclusion and belonging
Social Impact opportunities
Two paid volunteer days off annually
Pro-bono consulting projects
Environmental, Social, and Governance (ESG) initiatives
Market competitive health, dental, vision, disability, and life insurance programs
Competitive 401k plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance
Optional life and AD&D insurance
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Access to Employee Assistance Program
Group Legal Identity Theft Protection benefit
Access to 529 Plan
Commuter benefits
Adoption & Surrogacy Assistance
Access to Employee Stock Purchase Plan
Annual Bonus based on enterprise and individual performance

About the Company

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions.
We serve professionals across legal, tax, accounting, compliance, government, and media.
Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.
Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.
At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.
Join us and help shape the industries that move society forward.

Equal Opportunity

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals.
To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law.
If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com.
Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations.
Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations.
More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com