Workforce Development Administrator (INTERNAL APPLICANTS ONLY)
City St George's, University of London · GB
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About the Role
The Workforce Development Administrator plays an important role in providing a responsive, customer-focused service, supporting student administration and ensuring the effective day-to-day delivery of Workforce Development activities within the School of Health and Medical Sciences.
Responsibilities
- Act as a first point of contact for student, applicant and NHS Trust enquiries, providing a professional and helpful service.
- Support course administration and student processes.
- Maintain accurate student records, attendance, timetables and results.
- Organise course materials and student activities.
- Respond to queries, resolve administrative issues, and support reporting activities.
- Ensure tasks are completed accurately, efficiently and in line with University procedures and data protection requirements.
Requirements
- Experience working in a busy, customer-focused office environment.
- Commitment to delivering excellent customer service.
- Strong organisational skills.
- Attention to detail.
- Effective written and verbal communication skills.
- Ability to manage competing priorities.
- Confidence using Microsoft Office, databases and spreadsheets.
- Good numeracy and problem-solving skills.
- Ability to work effectively both independently and as part of a team.
- Tact and professionalism when handling enquiries.
- Willingness to learn and develop new skills.
Skills
- Microsoft Office
- Databases
- Spreadsheets
- Numeracy
- Problem-solving
- Customer service
- Communication
- Organisation
Location
- Clerkenwell Campus
- Tooting Campus
Work Type
- Hybrid working
Salary/Compensations
- Sector-leading salary
Benefits
- Pension scheme
- Comprehensive package of staff training and development
About the Company
- City St George’s, University of London is the University of business, practice and the professions.
- Brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.
- One of the largest higher education destinations for London students.
- Combines a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology.
- Students are at the heart of everything that they do.
- Committed to supporting students to pursue their career and personal ambitions.
- Research is engaged, at the frontier of practice and has a positive impact on the world around us.
Equal Opportunity
- Committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
- Welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
- Operates a guaranteed interview scheme for disabled applicants.