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About the Role
Optimize and safeguard the bank’s mission-critical SQL Server estate across thousands of on-premises and cloud-based instances. Lead the adoption of AI in database operations, using analytics and trending to predict issues, accelerate resolution, improve IT serviceability and support data-driven decisions across capacity, performance, cost and risk. Partner with technology teams and vendors to offer a highly available, secure and compliant database platform services. Participate in the on-call roster and provide technical support during major incidents and events.
Responsibilities
- Optimize and safeguard the bank’s mission-critical SQL Server estate.
- Lead the adoption of AI in database operations.
- Use analytics and trending to predict issues and accelerate resolution.
- Improve IT serviceability and support data-driven decisions.
- Partner with technology teams and vendors to offer a highly available, secure and compliant database platform.
- Participate in the on-call roster.
- Provide technical support during major incidents and events.
Requirements
- 8+ years of hands-on database engineering experience supporting enterprise Microsoft SQL Server 2016+ environments, including SSIS, PBIRS, SSAS and large-scale SQL Server implementations.
- Strong knowledge of SQL Server internals, relational database design and performance engineering.
- Advanced troubleshooting and root-cause analysis skills using Extended Events, performance data and monitoring telemetry.
- Strong experience designing, implementing and testing high availability and disaster recovery, including Always-On Availability Groups, Windows Server Failover Clustering and backup and recovery strategies.
- Strong automation and scripting capability using T-SQL, PowerShell, Json.
- Experience automating database provisioning, patching, maintenance and operational activities through DevOps and infrastructure-as-code practices.
- Experience applying AI and AIOps to database engineering and operations, including AI-assisted development and query optimisation, anomaly detection, log and telemetry correlation, and predictive capacity forecasting.
- Strong data analytics capability using Power BI to develop performance baselines and identify capacity, availability, incident and change trends across database environments.
- Experience with cloud database platforms, including Azure SQL Database, Azure SQL Managed Instance and/or AWS RDS for SQL Server or other DBMS, including automated tuning and monitoring capabilities.
- Strong understanding of database security and compliance, including encryption, auditing, least-privilege access and security controls within highly regulated environments.
- Experience supporting large-scale, mission-critical environments, ideally within banking or financial services.
- Ability to translate technical findings into recommendations across capacity, software currency, cloud migration, cost optimisation and risk.
- Flexibility to participate in an after-hours/weekend on-call roster and provide extended support during major incidents.
- Hands-on experience implementing or supporting other database technologies such as PostgreSQL, MongoDB or Neo4j (Highly desirable).
- Experience supporting SAP environments and Unix based platforms (Desirable).
Skills
- SQL Server
- SSIS
- PBIRS
- SSAS
- SQL Server internals
- Relational database design
- Performance engineering
- Troubleshooting
- Root-cause analysis
- Extended Events
- Performance data analysis
- Monitoring telemetry
- High availability
- Disaster recovery
- Always-On Availability Groups
- Windows Server Failover Clustering
- Backup and recovery strategies
- T-SQL
- PowerShell
- Json
- DevOps
- Infrastructure-as-code
- AI
- AIOps
- AI-assisted development
- Query optimisation
- Anomaly detection
- Log and telemetry correlation
- Predictive capacity forecasting
- Power BI
- Azure SQL Database
- Azure SQL Managed Instance
- AWS RDS for SQL Server
- Database security
- Database compliance
- Encryption
- Auditing
- Least-privilege access
- Security controls
- PostgreSQL
- MongoDB
- Neo4j
- SAP environments
- Unix based platforms
Location
- On-premises
- Cloud-based
Work Type
- Hybrid
Experience Level
- Senior
- 8+ years
Benefits
- Special offers on banking products
- Discounts from top brands
- Generous employee-only mortgage rates
- Flexible work arrangements
- Variety of leave options including Culture, Lifestyle and Wellbeing leave
- Tailored learning and development opportunities
- Opportunities to give back to the Community by getting involved in volunteering initiatives
About the Company
- Westpac is obsessed with becoming our customers' #1 banking partner for life.
- We are committed to making Westpac the best place to work in the country.
Equal Opportunity
- We’re all about creating a supportive and inclusive community.
- We welcome everyone – no matter your age, gender, background, or abilities.
- We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
- If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page.