Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Course Officer (INTERNAL APPLICANTS ONLY) role.
Rezi rewrites your resume against City St George's, University of London's job description. Free.
Tailor your resume to this Course Officer (INTERNAL APPLICANTS ONLY) role.
Rezi rewrites your resume against City St George's, University of London's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Course Officer (INTERNAL APPLICANTS ONLY) posting at City St George's, University of London — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Course Officer (INTERNAL APPLICANTS ONLY) posting at City St George's, University of London — free, in seconds.
About the Role
The Course Officer is the first point of contact for students and academics, providing advice and support on course-related matters and student processes. The role coordinates key administrative activities across the student lifecycle, including registration, module selection, assessment, timetabling and progression. It maintains accurate student records, ensures compliance with university regulations, supports student feedback processes, prepares reports and documentation, and works collaboratively with academic and professional services teams to deliver an efficient, high-quality student experience and smooth course operations.
Responsibilities
- Coordinate key administrative activities across the student lifecycle, including registration, module selection, assessment, timetabling and progression.
- Maintain accurate student records.
- Ensure compliance with university regulations.
- Support student feedback processes.
- Prepare reports and documentation.
- Work collaboratively with academic and professional services teams to deliver an efficient, high-quality student experience and smooth course operations.
Requirements
- Strong administrative and customer service experience.
- Excellent communication and organisational skills.
- Confidence using IT systems, databases and digital tools.
- Ability to manage multiple priorities.
- Ability to solve problems effectively.
- Ability to maintain a high level of accuracy and attention to detail.
- Ability to build positive relationships.
- Ability to work collaboratively with colleagues.
- Ability to handle confidential information appropriately.
- Ability to deliver an inclusive, student-focused service while consistently achieving high-quality outcomes.
Skills
- Administrative skills
- Customer service skills
- Communication skills
- Organisational skills
- IT systems proficiency
- Database proficiency
- Digital tools proficiency
- Problem-solving
- Attention to detail
- Relationship building
- Collaboration
- Confidentiality management
Location
- City St George's
Work Type
- Internal applicants only
Salary/Compensations
- Sector-leading salary
Benefits
- Pension scheme
- Comprehensive package of staff training and development
About the Company
- City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.
- The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology.
- Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
- Our research is engaged, at the frontier of practice and has a positive impact on the world around us.
- The School is a multidisciplinary centre for research and education, bringing together the Departments of Economics, International Politics, and Sociology and Criminology.
- Established in 2022, the School is recognised for excellence in research, teaching and public policy engagement.
- Its expertise spans economics, international relations, diplomacy, criminology and social issues, helping students develop the knowledge and analytical skills needed to understand and address complex local, national and global challenges.
- The University of business, practice and the professions
Equal Opportunity
- City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
- We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
- City St George’s operates a guaranteed interview scheme for disabled applicants.