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About the Role
The Head of Canada Insider Threat Management Investigations oversees the Canadian Insider Investigation Team, responsible for investigating internal risk allegations, identifying root causes, minimizing loss, and assisting in the resolution of matters, including collaboration with law enforcement.
Responsibilities
- Manages the Canadian Investigations Team in delivering best-in-class investigations services by providing people management leadership, hiring talent, setting goals, managing operational inventory and KPIs, developing staff, managing employee performance and compensation, promoting teamwork, and handling disciplinary actions.
- Manages the Canadian Investigative program for allegations related to Fraud, Falsification, Access Abuse, Data Exfiltration, and supports partners in HR and Financial Crimes Risk Management.
- Effectively manages investigations inventory, team productivity, and cost per investigation to deliver high-quality investigations in a timely manner that support broader control enhancements to business partners.
- Responsible for the successful completion of audit and compliance deliverables and findings.
- Provides thought leadership in internal & external programs related to fraud investigations and insider risk matters.
- Develops strong partnerships throughout the business and supporting functions, providing regular status briefings and engagement with other executives.
- Drives continuous process improvements throughout the operations functions.
- Leads and develops the Canadian Insider Risk investigative program, including investigative capabilities, operating practices, and continuous enhancement.
- Drives continuous improvement, investigative data management, reporting, and trend analysis to enhance program effectiveness.
- Keeps executives informed of significant investigations and prepares briefing materials on matters of interest or elevated risk.
Requirements
- 10+ Years of related experience
- Strong investigative prowess and liaison skills
- Demonstrated organizational and managerial skills to build and lead a team
- Inclusive leadership which fosters a collaborative and diverse working environment
- Excellent written and verbal communication skills including a demonstrated ability to clearly provide written and verbal reports that accurately and clearly summarize issues and present solutions in a clear and logical manner
- Proven ability to influence others actions and decisions without express authority
- Demonstrated ability to develop and maintain strong internal and external business relationships as well as collaborate across the organization with a diverse group of individuals
- Strong analytical & critical thinking skills and the ability to identify themes, emerging trends
- High personal & professional integrity & standards
- Excellent judgment, including achieving the right risk/reward balance
- Role model behaviors consistent with TD's leadership profile
- Strategic thinker
Skills
- Investigative prowess
- Liaison skills
- Organizational skills
- Managerial skills
- Inclusive leadership
- Written communication skills
- Verbal communication skills
- Influencing others
- Business relationship management
- Collaboration
- Analytical skills
- Critical thinking skills
- Integrity
- Judgment
- Strategic thinking
Location
- Toronto, Ontario, Canada
Work Type
- Full-time
Experience Level
- 10+ Years of related experience
Salary/Compensations
- $160,000 - $200,000 CAD
Benefits
- Discretionary variable compensation award
- Growth opportunities
- Skill development
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Training and onboarding sessions
About the Company
- TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.
- Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world.
- More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.
- TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing.
- Together, we are reimagining what banking can be for our clients, colleagues and communities.
Equal Opportunity
- TD is committed to providing fair and equitable compensation opportunities to all colleagues.
- We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.
- Here at TD, we hire and develop the best.