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About the Role
The Technology Governance & Delivery Enablement team at S&P Dow Jones Indices is responsible for establishing effective portfolio planning and execution patterns to drive operational excellence and foster a culture of collaboration through lean portfolio management and enabling agile ways of working. This role will play a pivotal part in accelerating technology delivery by leveraging agile and lean principles, guiding teams to adopt Agile practices and methodologies, and facilitating one to two Scrum teams with a focus on team dynamics, continuous learning, and agile maturity.
Responsibilities
- Coach teams on Agile, Scrum, Kanban, SAFe, and built-in quality practices.
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, reviews, retrospectives, and PI Planning.
- Guide the team through draft planning, backlog readiness, blocker identification, dependency coordination, risk resolution, and team objective alignment to broader OKRs in partnership with other Scrum Masters and the RTE.
- Remove impediments, proactively identify risks, manage dependencies, and improve team flow using Agile metrics.
- Take accountability for timely escalation and resolution of risks, blockers, and bottlenecks that impact iteration goals and PI objectives.
- Drive continuous improvement, self-organization, decision-making, and conflict resolution.
- Create a trusted and safe team environment where team members can openly share inputs, surface concerns, and collaborate constructively.
- Represent the team in Scrum-of-Scrums, ART Syncs, Value Stream Syncs, and other cross-team forums.
- Coordinate with Scrum teams, ARTs, RTEs, Product Owners, Product Managers, and technical leads to communicate dependencies, improve transparency, and ensure delivery alignment.
- Partner with Product Managers, Product Owners, and Technical Leads to maintain a healthy backlog by ensuring MVPs, features, and user stories are clear, concise, prioritized, and aligned to business goals, product roadmap, and team readiness.
- Generate and maintain Agile dashboards and metrics that support data-driven decisions, transparency, predictability, and continuous improvement.
- Promote adoption of AI/GenAI practices, including the effective balance of digital and human teams, use of AI agents in team ways of working, and application of GenAI across product and development lifecycles.
Requirements
- 12–15+ years of industry experience, including 5–6 years as a Scrum Master across product teams.
- Experience working in SAFe, value streams, and Agile Release Trains.
- Strong facilitation, conflict resolution, stakeholder management, and continuous improvement skills.
- Ability to understand domain-specific and technical discussions to facilitate Agile events, dependency conversations, risk reviews, and team decision-making in a meaningful way.
- Proven ability to improve Agile execution, delivery predictability, quality, and business value.
- Proven track record of enabling teams to deliver prioritized business value efficiently with a focus on accelerated delivery, enhanced quality, measurable outcomes, and maximum ROI.
- Expertise in Agile metrics, Kanban practices, lean portfolio management, and enterprise software delivery lifecycle.
- Hands-on experience with tools such as Azure DevOps, Confluence, Power BI, MS Teams, SharePoint, JIRA, or VersionOne.
- Excellent organizational, statistical, analytical, problem-solving, written communication, and oral presentation skills.
- Exposure to AI capabilities in Scrum and SAFe practices.
- Bachelor’s degree or higher in finance, business management, information technology, or a related field.
- SAFe Scrum Master 6.0 certification required.
- SASM, PSM, CSM, APM, or CTC certifications are a plus.
- Prior Agile Coach experience and familiarity with BDD, ATDD, TDD, CI/CD, pair programming, automation, and Kaizen preferred.
- Assertive, industry-aware, and confident in guiding teams on Agile/Scrum principles, SAFe 6.0, Scrum/Kanban with AI-enabled practices, and built-in quality.
- Able to act as a voice of reason and authority, make tough calls, and ensure Agile principles are consistently applied.
- Self-starter who promotes strategic alignment and is methodical, detail-oriented, efficient, organized, and highly productive.
- Creates transparency by bringing the right level of disclosure to appropriate forums, stakeholders, and leadership to build trust and support timely decisions.
- Comfortable using AI to improve productivity, decision-making, and team/product outcomes.
Skills
- Agile
- Scrum
- Kanban
- SAFe
- Built-in quality
- Facilitation
- Conflict resolution
- Stakeholder management
- Continuous improvement
- Agile metrics
- Lean portfolio management
- Azure DevOps
- Confluence
- Power BI
- MS Teams
- SharePoint
- JIRA
- VersionOne
- AI/GenAI practices
Location
- Remote
Work Type
- Full-time
Experience Level
- 12-15+ years of industry experience
- 5-6 years as a Scrum Master
Education Level
- Bachelor's degree or higher in finance, business management, information technology, or a related field.
Salary/Compensations
- $140,000 to $160,000
Benefits
- Annual incentive plan
- Other forms of variable compensation
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: Best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards.
About the Company
- At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction.
- We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®.
- More assets are invested in products based upon our indices than any other index provider in the world.
- S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.
- Our Mission: Advancing Essential Intelligence.
- Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
- Our Values: Integrity, Discovery, Partnership
Equal Opportunity
- S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
- Only electronic job submissions will be considered for employment.
- If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
- US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
- Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf