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About the Role
The Account Supervisor is responsible for developing and overseeing the implementation of marketing strategies for clients, maintaining a complete working knowledge of the assigned disease segment and brand goals. This role manages client relationships, oversees talent development for direct reports, and ensures financial goals are attained.
Responsibilities
- Develop deep product knowledge base, including product indications, market research, marketing plans, and competitive knowledge.
- Execute strategy, provide brand stewardship, and maintain strong client satisfaction on assigned brand(s).
- Communicate client needs to cross-functional partners, ensuring projects are on brief and align with brand strategy.
- Present agency recommendations, points-of-view, or strategy documents to clients.
- Work with Project Management to provide accurate and timely product forecasts.
- Ensure team members follow established agency account procedures.
- Assist in the development of Project Briefs, SOWs, Client Presentations, and Brand Plans.
- Conduct regular meetings with the account group team to discuss client issues, opportunities, and work in progress.
- Coach and develop direct reports by creating individual development plans and providing on-the-job learning.
- Lead and participate in live and virtual client meetings, engaging with clients independently on tactical and strategic initiatives.
- Review internal contact reports, status reports, and hotsheets to ensure accuracy of project details and next steps.
- Contribute to the development of recommendations for project optimizations based on client feedback, MLR discussions, and market research/insights.
- Assist senior account team members with meeting prep, project updates, and client deliverables.
Requirements
- Superior verbal and written communication skills.
- Superior organizational skills.
- Able to collaborate across a multi-disciplinary brand team.
- Excellent presentation skills with an ability to present ideas to brand teams and clients.
- Experience working on digital projects or accounts with a strong digital focus.
- Proficient in Microsoft Office.
- Able to travel to client meetings.
- Previous experience managing one or more direct reports.
Skills
- Account Management
- Marketing Strategy
- Client Relationship Management
- Talent Development
- Financial Goal Attainment
- Product Knowledge
- Brand Stewardship
- Client Communication
- Presentation Skills
- Project Management
- Team Leadership
- Digital Marketing
Location
- NYC headquarters
- Remote
- Hybrid
Work Type
- Hybrid
Experience Level
- Minimum of 3 years of medical marketing or agency experience
Education Level
- Bachelor's degree
Salary/Compensations
- $95,000-$115,000
Benefits
- Flexible hybrid environment
- Intentional meeting-free time
- Seasonal flexibility
- Modern ways of working
About the Company
- Remedy Edge is a global healthcare communications network built to make creativity, and creative technology, a force for urgent health impact.
- Grounded in deep insight into behavior, channels, and culture, we create work that doesn’t just inform—but activates.
- Work that accelerates decisions, advances care and drives meaningful change for the brands and patients who can’t afford to wait.
- Remedy Edge is an inclusive home for diverse voices, perspectives, and lived experiences.
- We believe the best ideas emerge when everyone is heard—and when the work reflects the real world it’s meant to change.
- By embracing difference, we sharpen our thinking, strengthen our creativity, and take on health’s hardest problems with greater clarity and humanity.
- At Remedy Edge, we design work around people, not the other way around.
- Our flexible hybrid environment empowers teams to do their best work wherever it happens: in our NYC headquarters, at home, or alongside clients.
Equal Opportunity
- Omnicom is committed to hiring and developing exceptional talent.
- We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do.
- We strongly believe that celebrating what makes us different makes us better together.
- It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law.
- EOE/AA/M/D/V/F.