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About the Role
Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, and folding merchandise.
Responsibilities
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
- Follow company policies and procedures to ensure the safety of all associates and customers.
- Assist with product launch changes according to company SOP.
- Deliver on all aspects of the customer experience model.
- Process transactions quickly and accurately.
- Positively resolve customer service-related issues and communicate all issues and resolutions to Store Management.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements
- High School or Equivalent education.
- 0-2 years of relevant job experience, with a minimum of 6 months.
- Proficient in use of technology (iPad, registers).
- Meets defined availability criteria, including nights, weekends and non-business hours.
- Meets physical requirements.
- Applicants must be currently authorized to work full-time in the United States.
- PHOENIX does not sponsor applicants for work visas.
Skills
- Previous retail experience preferred.
- Customer service skills and ability to interact with customers.
- Strong verbal and written communication skills.
- Demonstrated collaborative skills and ability to work well within a team.
Location
- Green Acres Mall
Work Type
- Full-time
- Part-time
Experience Level
- 0-2 years
Education Level
- High School or Equivalent
Salary/Compensations
- $16.50 - $22.75 per hour
Benefits
- Medical, pharmacy, dental and vision coverage.
- 401(k) and Roth 401(k) with Company match.
- Merchandise discount.
- Paid Time Off.
- Parental leave for new moms and dads.
- Individual insurance coverage options for part-time associates.
- Paid sick leave for part-time associates.
- Public health emergency leave for part-time associates.
- Learn & Earn incentive program for part-time associates.
- Voluntary benefits through YouDecide for part-time associates.
About the Company
- PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
- Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions.
- The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Equal Opportunity
- An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic.
- PHOENIX is committed to providing reasonable accommodation to individuals with disabilities.