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About the Role
The Fitter/Tailor contributes to customer relationships by delivering quality garments. As a member of the Alterations department, the Fitter/Tailor provides expert alterations and fabric expertise in a timely manner while providing outstanding service.
Responsibilities
- Achieve personal productivity and assist in meeting Brooks Brothers productivity goals.
- Sew, measure, hem, and fit garments to meet customer needs, using Brooks Brothers approved methods and specifications.
- Utilize Brooks Brothers systems to meet productivity goals.
- Provide highest level of quality and customer service within established call dates.
- Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
- Demonstrate and comply with company best practices, policies, procedures, and associate policies.
- Assist in maintaining a clean, neat, and organized store environment.
- Work with store team to ensure seamless workflow.
- Represent the brand as a true ambassador, adhering to Brooks Brothers code of conduct, dress code and legendary service expectations.
- Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Requirements
- Minimum 5 years' experience in tailoring.
- Knowledge of clothing and shirt construction and fabrics.
- Previous experience in a retail environment or in custom clothing sales.
- Scheduling flexibility to include days, nights, weekends, and holidays as required to meet the needs of the business.
- Ability to communicate with customers on the sales floor.
- Proficient in special order tools, fabrics and programs.
- Ability to lift 5-10 pounds consistently.
- Long periods of sitting.
- Ability to perform repetitive motions with hands, arms, legs and feet.
- Lifting, balancing, stooping and handling of materials.
- Constant use of hands and arms in handling, installing, positioning, manipulating and moving materials.
- Ability to see details at close range, distant range, color and peripheral vision and ability to adjust focus.
Skills
- Sewing
- Measuring
- Hemming
- Fitting garments
- Customer service
- Garment repair
- Fabric knowledge
- Communication
Location
- Eastview Mall
Work Type
- Full-time
- Onsite
Experience Level
- Minimum 5 years
Salary/Compensations
- USD $21.75/Hr - USD $30.50/Hr
Benefits
- Medical/dental/vision
- Term life insurance
- Paid vacation/holidays
- 401(k) with Company match
- Associate discount on merchandise
- Additional compensation for working on designated holidays
About the Company
- Brooks Brothers is a retailer known for its customer relationships and quality garments.
Equal Opportunity
- The Company is committed to providing reasonable accommodation to enable qualified employees with disabilities to perform the essential functions of their jobs as required by the Americans with Disabilities Act (ADA).