Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Inside Sales III role.
Rezi rewrites your resume against White Cap's job description. Free.
Tailor your resume to this Inside Sales III role.
Rezi rewrites your resume against White Cap's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Inside Sales III posting at White Cap — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Inside Sales III posting at White Cap — free, in seconds.
About the Role
White Cap offers an exciting and diverse work environment with a variety of career opportunities. We are committed to Building Trust on Every Job through knowledgeable, capable, and dependable associates who drive our success.
Responsibilities
- Ensures accurate order processing, pricing, and procurement while delivering dependable service to customers.
- Supports associates and customers through transparent communication, teamwork, and operational excellence.
- Processes orders across multiple channels, including phone, email, text, and counter, ensuring accuracy and timely service delivery.
- Manages basic pricing within established guidelines to maintain margin goals.
- Coordinates non-stock procurement and logistics to meet customer needs.
- Handles payments securely, including credit card, check, and cash transactions.
- Identifies stock products and recommends comparable alternatives to support customer requirements.
- Oversees service commitments and escalated customer issues with relentless follow-up.
- Maintains accurate records and documentation for transactions and procurement activities.
- Provides advanced guidance on pricing strategies within established frameworks.
- Mentors associates on best practices and operational processes.
- Modifies processes to resolve situations.
- Relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes.
- Interprets procedures and policies to determine the course of action.
- Provides general guidance, direction, training, and technical assistance to junior-level support personnel.
- Contributes to employees' professional development.
Requirements
- Generally 5-7 years of experience in a related area of responsibility.
- 3+ years of inside sales experience with demonstrated leadership capabilities.
- Advanced knowledge of pricing strategies and margin governance.
- Strong problem-solving and decision-making skills for complex issues.
- Ability to collaborate cross-functionally and influence operational improvements.
- Skilled in coaching and developing associates for performance and growth.
Skills
- Order processing
- Pricing
- Procurement
- Customer service
- Communication
- Teamwork
- Operational excellence
- Logistics
- Payment handling
- Problem-solving
- Decision-making
- Collaboration
- Coaching
- Mentoring
Location
- Onsite
Work Type
- Full-time
Experience Level
- 5-7 years
- 3+ years
Education Level
- Technical certification or associate degree may be required in some areas.
About the Company
- White Cap is committed to Building Trust on Every Job.
- We are deeply knowledgeable, fully capable, and always dependable.
- If you’re looking to play a role in building America, consider one of our open opportunities.