Account Executive 3, Enterprise Direct Sales - Managed Solutions, Comcast Business
Comcast Resume · NY, US
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About the Role
Responsible for developing sales territories, driving sales of Comcast Business strategic products and solutions in new markets, and acquiring/managing mid-market and enterprise commercial customers. Designs and delivers sales presentations, builds client relationships, and promotes the Comcast Business brand.
Responsibilities
- Develops the strategy of the sales territory, including identifying strategic partnerships, planning territory development, and cultivating local partnerships and organizational affiliations.
- Researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
- Promotes and positions the Comcast brand within the territory.
- Builds relationships and drives alignment and regular communication between key Go-To-Market partners.
- Creates and delivers face-to-face sales presentations to strategic prospective clients, demonstrating knowledge of the latest Comcast products and services.
- Sells with the goal of exceeding departmental financial and unit targets.
- Stays abreast of the competitive landscape and emerging technologies to best position Comcast Business Services.
- Retains the customer base by delivering on the Comcast credo and ensuring a superior customer experience.
- Maintains and builds customer relationships to drive customer retention.
- Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations.
- Maintains accurate and quality sales records and prepares sales and activity reports.
- Attends out-of-office meetings with customers on a regular basis.
- Demonstrates some knowledge of Network Design, SDWAN, and Network Security.
- Familiar with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1, 2, & 3), Customer Premise Equipment (voice & data), Cybersecurity, Business Continuity/Disaster Recovery concepts.
- Consistently exercises independent judgment and discretion in matters of significance.
- Maintains regular, consistent, and punctual attendance.
- Works nights and weekends, with a variable schedule as necessary.
- Performs other duties and responsibilities as assigned.
- Understands and applies Operating Principles.
- Owns the customer experience, putting customers first and providing seamless digital options.
- Acts as an enthusiastic learner, user, and advocate of company technology, products, and services.
- Works collaboratively and is open to new ideas.
- Participates in the Net Promoter System by joining huddles, making call backs, and elevating opportunities to improve customer experience.
- Drives results and growth.
- Supports a culture of inclusion in how work is performed and led.
- Does what is right for colleagues, customers, investors, and communities.
Requirements
- Has in-depth experience, knowledge, and skills in selling complex solutions.
- Determines own work priorities.
- Demonstrates excellent verbal and written skills including presenting, persuading, and negotiating.
- Possesses some combination of coursework and experience, or extensive related professional experience, if not holding the stated degree.
Skills
- Customer Experience (CX)
- Customer Relationships
- Direct Selling
- Prospecting
- Sales
- Network Design
- SDWAN
- Network Security
- MAN technologies & designs
- WDM
- Ethernet
- Internet Technologies, Functionality & Services
- Voice Network Technologies (including VoIP)
- Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN)
- Networking Protocols (with an emphasis on Layers 1, 2, & 3)
- Customer Premise Equipment (voice & data)
- Cybersecurity
- Business Continuity/Disaster Recovery concepts
Location
- Various locations
Work Type
- Full-time
Experience Level
- 5-7 Years
Education Level
- Bachelor's Degree
Salary/Compensations
- New York Pay Range: $76,622.70 - $127,704.50
- Targeted Commission: $65,000.00
Benefits
- Best-in-class Benefits
- Options, expert guidance, and tools personalized to meet needs
- Support physically, financially, and emotionally
About the Company
- Comcast brings together the best in media and technology.
- Drives innovation to create the world's best entertainment and online experiences.
- A Fortune 50 leader setting the pace in innovative businesses.
- Offers career opportunities across a wide range of locations and disciplines.
- At the forefront of change, moving at an amazing pace.
- Remarkable people bring cutting-edge products and services to life for millions of customers daily.
Equal Opportunity
- Comcast is an equal opportunity workplace.
- Will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.