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About the Role

As an F&B Attendant, you will welcome guests with a warm smile, provide attentive food and beverage service, and ensure they feel valued throughout their dining experience. You will play an important role in creating memorable moments and spreading the light and warmth of hospitality to every guest.

Responsibilities

Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
Receive orders and respond to guest requests promptly and efficiently, including serving food and beverages and performing barista duties when required.
Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
Liaise with kitchen and service teams to ensure timely and accurate order delivery.
Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.
Serve food and beverages to guests.
Manage customer payments efficiently.
Respond to guest inquiries politely and helpfully.

Requirements

Friendly, positive, energetic, and guest-focused personality.
Strong commitment to delivering excellent guest service.
Excellent communication and interpersonal skills.
Professional and well-groomed appearance.
Ability to work effectively as part of a team.
Flexible, reliable, and able to work various shifts, including weekends and holidays.
Ability to handle various guest requests, inquiries, and complaints professionally.
Willingness to learn new skills and develop hospitality knowledge.
Good communication skills in Japanese.
High school diploma or equivalent.

Skills

Barista duties
Food and beverage service
Electronic ordering/POS systems
Cash handling
Japanese communication
English communication

Location

All-Day Dining “Cerise”
Japanese Restaurant “Kazahana”
In-Room Dining

Work Type

Full-time

Experience Level

Previous experience in F&B service or a similar role in a hotel or restaurant is preferred.
Knowledge of food and beverage service, including alcoholic beverages, is an advantage.
Experience with food hygiene and safety practices is preferred.
Experience with electronic ordering/POS systems and cash handling is an advantage.
Hospitality-related training is an advantage.

Education Level

High school diploma or equivalent

About the Company

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way.
Come for the job, stay for the career—and help us make every stay a little more magical.