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About the Role

Microsoft Silicon and Cloud Hardware Infrastructure Engineering (SCHIE) is responsible for powering Microsoft’s “Intelligent Cloud” mission by delivering core infrastructure and foundational technologies for Microsoft's online businesses and the Microsoft Azure platform. The Firmware Center of Excellence within SCHIE creates the foundational firmware that powers the Microsoft Cloud, enabling millions of servers and racks globally. We are inventing and delivering next-generation hardware/firmware for server, silicon, and rack infrastructure with a focus on innovation in firmware technology to secure Azure infrastructure.

Responsibilities

Drives product quality from bring-up to deployment partnering with cross-organizational teams.
Leads critical, ambiguous investigations spanning firmware, silicon, boards, OS, drivers, and fleet infrastructure; drives evidence-based root cause and corrective action.
Guides firmware architecture and implementation decisions that improve error reporting, crash capture, recovery, diagnosability, and reliability.
Establishes reusable approaches for telemetry quality, failure classification, fleet-scale correlation, reproducibility, and regression prevention.
Leads with AI data-science-assisted debug methods, with evaluation of accuracy, false positives, engineering usefulness, and data-handling controls.
Defines diagnostic readiness and knowledge-transfer expectations with component teams before deployment and broader fleet adoption.
Influences cross-team priorities and mentors engineers while remaining directly engaged in difficult technical problems.

Requirements

Doctorate in Electrical Engineering, Computer Engineering, Computer Science, or related field AND 3+ years technical engineering experience OR Master's Degree in Electrical Engineering, Computer Engineering, Computer Science, or related field AND 6+ years technical engineering experience OR Bachelor's Degree in Electrical Engineering, Computer Engineering, Computer Science, or related field AND 8+ years technical engineering experience OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements.
Must pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Requires access to information controlled for export under export control regulations.
Successful candidate will be required to provide proof of country of citizenship or US residency or other protected status for assessment of eligibility to access export-controlled information.
Successful candidate’s citizenship will be verified with a valid passport.
Lawful permanent residents, refugees, and asylees may verify status using other documents, where applicable.
12+ years of technical engineering experience OR Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 10+ years of technical engineering experience OR Master's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 7+ years of technical engineering experience OR Doctorate degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 5+ years of technical engineering experience.
Experience with System/Silicon debug, firmware development in C or C++ and validation using scripting for engineering automation.
Experience leading cross-functional silicon/system investigations and delivering firmware or debug from Power-on/Bring-up into deployed products.
Experience defining firmware/software diagnostics or observability and using telemetry or automated analysis to resolve complex system failures.
Experience with SoC architecture, platform initialization, memory subsystems, PCIe or other low-level interfaces, and OS/RTOS concepts such as scheduling, interrupts, and concurrency.
Experience with firmware security, error reporting, crash capture, recovery, and reliability mechanisms.
Experience with silicon/platform bring-up, lab debugging, and deployment of reusable diagnostics or regression coverage.
Experience applying Python, KQL/SQL or equivalent analysis tools, statistical methods, or AI-assisted diagnostics to fleet failure analysis, with evaluation of evidence quality and false positives.
Experience influencing cross-product engineering priorities, mentoring technical leaders, and turning investigation findings into firmware or platform design improvements.

Skills

Firmware development in C or C++
Scripting for engineering automation
System/Silicon debug
SoC architecture
Platform initialization
Memory subsystems
PCIe or other low-level interfaces
OS/RTOS concepts (scheduling, interrupts, concurrency)
Firmware security
Error reporting
Crash capture
Recovery mechanisms
Reliability mechanisms
Silicon/platform bring-up
Lab debugging
Python
KQL/SQL or equivalent analysis tools
Statistical methods
AI-assisted diagnostics

Location

U.S.

Work Type

Full-time

Experience Level

Principal
3+ years technical engineering experience
6+ years technical engineering experience
8+ years technical engineering experience
12+ years of technical engineering experience
10+ years of technical engineering experience
7+ years of technical engineering experience
5+ years of technical engineering experience

Education Level

Doctorate in Electrical Engineering, Computer Engineering, Computer Science, or related field
Master's Degree in Electrical Engineering, Computer Engineering, Computer Science, or related field
Bachelor's Degree in Electrical Engineering, Computer Engineering, Computer Science, or related field
Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field
Master's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field
Doctorate degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field

Salary/Compensations

USD $142,800 - $274,800 per year (U.S. typical base pay range)
USD $188,000 - $304,200 per year (San Francisco Bay area and New York City metropolitan area)

Benefits

Certain roles may be eligible for benefits and other compensation.

About the Company

Microsoft Silicon and Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission.
SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions.
We in SCHIE’s Firmware Center of Excellence create the foundational firmware that powers the Microsoft Cloud.
Our firmware lights up millions of servers and racks across the globe, enabling users to do everything from running blogs to crunching through powerful AI algorithms.
We’re a growing team of diverse, talented & passionate engineers inventing and delivering technology to light up the “world’s computer!”
We are working on the next generation hardware/firmware for server, silicon and rack infrastructure with a focus on innovation in firmware technology to secure Azure infrastructure for Microsoft and their customers.
We believe that a robust firmware infrastructure leads to incredibly powerful computing experiences—if you believe this too, we need you!

Equal Opportunity

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.