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About the Role
Oversee and manage the delegated authority and intermediary function for Tokio Marine HCC International, ensuring compliance with regulatory requirements and internal frameworks, and supporting the business with technical expertise.
Responsibilities
- Ensure the enhancement and implementation of a governance and oversight framework for delegated authority and intermediary matters.
- Collaborate with underwriting divisions and Heads of Distribution to update the Intermediary Policy annually.
- Oversee and produce the Delegated Authority and Intermediary sections of the annual Compliance Plan.
- Monitor regulatory changes and implement necessary amendments to policies and procedures.
- Assist in completing regulatory and Lloyd’s returns.
- Oversee delegated authority business for the EU entity, Tokio Marine Europe S.A., including quality assurance reviews.
- Manage all delegated authority matters, including approval and ongoing monitoring for coverholders/MGAs, service companies, and DCAs.
- Oversee the review process for in-scope lineslips, master policies, and consortia.
- Oversee the annual production of an audit schedule and monitor the audit framework.
- Ensure the quality assurance framework and peer review processes are embedded and monitored.
- Ensure the Customer Relationship Management (CRM) system remains accurate and complete.
- Report on delegated authority arrangements, intermediaries, and third-party usage to relevant Committees.
- Act as chairperson of the Intermediary Committee and member of the Product Governance & Distribution Committee.
- Review and enhance reporting of performance metrics and management information.
- Lead the Delegated Authority and Intermediaries Team, providing training, mentoring, and performance management.
- Work with the Claims Department to ensure delegated claims arrangements are managed appropriately.
- Build and maintain strong relationships with business units, internal stakeholders, and Lloyd’s.
- Oversee the production and delivery of guidance and training on compliance with regulatory and Lloyd’s rules.
- Provide co-ordination support for internal audit reviews.
- Complete ad hoc tasks as requested by the Head of UK Compliance.
Requirements
- Experience in a senior delegated authority role within an insurance company.
- Technical knowledge of the delegated authority market.
- Leadership and people management skills with the ability to manage a diverse team.
- Managerial experience of a team of at least three people.
- Strong commercial skills including planning, budgeting, strategizing, and collaboration.
- Application of a risk-based approach.
- Attention to detail, excellent due diligence, and investigative skills.
- Strong interpersonal skills with effective communication abilities at all levels.
- Strong analytical, problem-solving, and report-writing skills.
- Excellent organization and time management skills.
- IT literate with experience of third-party management systems.
- Experience within the Company and Lloyd’s Markets (desirable).
- Understanding of the Future at Lloyd’s vision and the LMA’s DARE vision (desirable).
- Experience with Lloyd’s DA systems (DOM, DCM, DAM, DDM etc.) (desirable).
Skills
- Delegated authority management
- Intermediary management
- Regulatory compliance
- Risk mitigation
- Technical expertise
- Governance framework implementation
- Policy development and update
- Compliance planning
- Regulatory change monitoring
- Audit scheduling and monitoring
- Quality assurance
- CRM system management
- Committee reporting and participation
- Performance metric reporting
- Team leadership
- Training and mentoring
- Stakeholder relationship management
- Guidance and training delivery
- Internal audit coordination
- Commercial strategy
- Due diligence
- Investigative skills
- Analytical skills
- Problem-solving
- Report writing
- Organization
- Time management
Location
- UK
Work Type
- Permanent
- Full-time
Experience Level
- Senior
- Managerial
Education Level
- Degree or higher level (desirable)
Benefits
- Competitive salary
- Employee benefit package
About the Company
- Tokio Marine HCC is one of the world’s leading Specialty Insurers with deep expertise in chosen lines of business.
- The company has an unparalleled track record and a solid balance sheet.
- TMHCC evaluates and manages risk effectively.
- Core values include empowering people, delivering on commitments, and a desire to grow and provide creative and innovative solutions.
- The Tokio Marine HCC Group of companies is experiencing rapid growth.
Equal Opportunity
- The Tokio Marine HCC Group of companies is an equal opportunity employer.