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About the Role
John Lewis and Waitrose are complex businesses that use technology to retail large volumes of a wide variety of products through multiple retail channels with annual sales exceeding £13billion. Our engineering practice includes 80+ teams, working on everything from Cloud platforms to mobile apps, from e-commerce functionality to agentic engineering.
Responsibilities
- Working directly with business users to understand poorly defined operational business problems and identify opportunities to radically improve business processes.
- Using excellent communication and influencing skills to build rapport with business colleagues and influence key decision makers.
- Using systems thinking, agentic AI, and data analysis skills to understand underlying business problems and friction points.
- Using Agentic AI, Software Engineering, and Architecture skills to identify and explore options for addressing important business issues.
- Exploring short-term solutions that drive immediate business value by creating and iterating prototypes in close collaboration with business users.
- Informing architecture and/or product roadmaps with insights into how key parts of the business operate.
Requirements
- Extensive experience of software engineering using Java (or Kotlin) in a complex commercial environment.
- Experience of Agentic Engineering, including working with agentic coding environments and automated engineering workflows.
- Experience of building & implementing agentic systems using agent orchestration & frameworks and advanced prompt/context engineering.
- Understanding of state & memory management, deterministic guardrails & evaluation (Evals), tool & API integration, agentic protocols including MCP, A2A, UCP.
- Experience of working with cloud-based data platforms (Snowflake).
- Experience of deploying/running solutions on cloud-based infrastructure (GCP).
- Proven ability to translate raw data into actionable insights that drive problem-solving.
- Excellent communicator and influencer with the ability to question and challenge stakeholders to identify root causes of problems.
Skills
- Java
- Kotlin
- Agentic Engineering
- Agentic AI
- Software Engineering
- Architecture
- Data Analysis
- Systems Thinking
- Cloud based data platforms
- Cloud based infrastructure
- Snowflake
- GCP
- Communication
- Influencing
Location
- London
Work Type
- Hybrid
- Permanent
Experience Level
- Partnership Level 6
Salary/Compensations
- £62,900.00 - £115,000.00 Annual
Benefits
- Flexible working
About the Company
- We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Equal Opportunity
- It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.