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About the Role

Microsoft Silicon and Cloud Hardware Infrastructure Engineering (SCHIE) is seeking a Senior Firmware & System Debug Engineer for future MAIA and Cobalt products. This role involves leading embedded firmware development and investigations across firmware, silicon, hardware, operating systems, and drivers. You will develop debug and telemetry-analysis capabilities, and apply automation, data science, and AI-assisted tools to accelerate root-cause analysis at scale.

Responsibilities

Lead embedded firmware development, debug and fixes for silicon/SOC issues.
Own complex investigations into firmware crashes, boot/reset failures, hangs, memory corruption, and hardware/software interaction issues across MAIA and Cobalt.
Correlate firmware logs, silicon error records, crash dumps, OS/driver traces, configuration, and fleet telemetry to isolate failure mechanisms.
Develop reproducible experiments and targeted diagnostic firmware or tooling to test hypotheses and distinguish firmware defects from silicon, hardware, or software causes.
Build scalable analysis and triage automation, including failure bucketing, signature detection, cohort comparisons, and regression detection.
Apply statistical analysis and AI-assisted methods to prioritize investigations and reduce manual analysis, validating results against independent evidence.
Drive mitigations and permanent fixes with component owners; verify effectiveness through regression testing and post-deployment telemetry.
Convert investigation findings into improved instrumentation, test coverage, troubleshooting guidance, and mentoring.

Requirements

Ability to meet Microsoft, customer and/or government security screening requirements.
Must pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Requires proof of country of citizenship or US residency/protected status for export control assessment.
Successful candidate's citizenship will be verified with a valid passport.
Lawful permanent residents, refugees, and asylees may verify status using other documents, where applicable.

Skills

Firmware development
Debug
Technical investigations
Identifying fixes
Embedded firmware development
Debug capabilities
Telemetry-analysis capabilities
Automation
Data science
AI-assisted tools
Cross-layer root-cause analysis
C/C++ firmware
Scripting for automation or engineering-data analysis
System-level debug and validation of complex embedded systems
Boards
FPGA
Emulation
Simulation environments
Managing production or fleet issues
PCIe
Memory subsystems
I2C
SPI
Low-level platform interfaces
Silicon bring-up
Firmware initialization
Lab or source-level debug tools (JTAG, GDB, oscilloscopes, logic analyzers)
Automated diagnostic, test, or CI/CD pipelines
Regression coverage
Python
KQL/SQL
Statistical methods for telemetry analysis
Failure-signature grouping
Cohort comparisons
Evaluating or applying AI-assisted tools to log/crash analysis
Anomaly detection
Evidence-backed triage
Mentoring engineers
Documenting troubleshooting methods
Collaborating across firmware, silicon, hardware, OS, and fleet teams

Location

U.S.

Work Type

Full-time

Experience Level

Senior
1+ year(s) technical engineering experience (Doctorate)
4+ years technical engineering experience (Master's Degree)
5+ years technical engineering experience (Bachelor's Degree)
8+ years of professional experience in embedded-system design, development, integration, validation, or system-level debugging (Preferred)

Education Level

Doctorate in Electrical Engineering, Computer Engineering, Computer Science, or related field
Master's Degree in Electrical Engineering, Computer Engineering, Computer Science, or related field
Bachelor's Degree in Electrical Engineering, Computer Engineering, Computer Science, or related field
BS or MS in Computer Science/Engineering or equivalent industry experience (Preferred)

Salary/Compensations

USD $119,800 - $234,700 per year (U.S. typical base pay range)
USD $160,200 - $261,000 per year (San Francisco Bay area and New York City metropolitan area base pay range)

Benefits

Certain roles may be eligible for benefits and other compensation.

About the Company

Microsoft Silicon and Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission.
SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions.
The Firmware Center of Excellence creates the foundational firmware that powers the Microsoft Cloud, enabling users to do everything from running blogs to crunching through powerful AI algorithms.
The team is inventing and delivering technology to light up the “world’s computer!” and is working on the next generation hardware/firmware for server, silicon and rack infrastructure with a focus on innovation in firmware technology to secure Azure infrastructure for Microsoft and their customers.
A robust firmware infrastructure leads to incredibly powerful computing experiences.

Equal Opportunity

Microsoft is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.