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About the Role
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
Responsibilities
- Fill shelves
- Deliver five-star service at pace
- Recommend and sell new food products
- Serve customers
- Sell products
- Fill shelves
- Drive growth in sales
- Utilize digital tools to enhance customer experience
- Ensure customers get the products they want when they need them
- Contribute to a positive, high-energy environment
- Support colleagues
- Work across various areas of the store
- Adapt to changing demands of the retail environment
Requirements
- Thrive under pressure
- Deliver five-star service at pace
- Embrace transformation
- Take pride in knowledge of M&S Food products
- Be ready to roll up sleeves and go again
- Meet strong customer demand head-on
- Be a resilient and committed brand ambassador
- Confidently recommend and sell new food products
- Make customers feel truly valued
- Thrive in a high-pressure environment
- Stay sharp, fast, and focused when the store is busy
- Go above and beyond
- Be digitally confident
- Be a team player
- Be poised to work across various areas of the store
- Adapt to changing demands of the retail environment
- Be ready to roll up sleeves
Skills
- Customer service
- Sales
- Digital literacy
- Teamwork
- Adaptability
Location
- Onsite
Work Type
- Part-time
- Full-time (potential)
Experience Level
- Entry-level
About the Company
- M&S is the UK's fastest-growing retailer.
- M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era.
- M&S is revolutionizing how we work and offering exciting opportunities.
- Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
- We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world.
Equal Opportunity
- We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.