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About the Role
The primary objective of the role is to reduce the overall outstanding debt and to ensure we strive to achieve the company targets set.
Responsibilities
- Allocate cash collections (incoming cheques and bank remittance)
- Timely cash collection of receivables (by phone, email & letter)
- Handle all open items including statements to customers
- Liaise with internal and external customers to reconcile accounts
- Handle all customer disputes and assist customers with disputes
- Monitor and review credit limits on a regular basis
- Aged debtor reporting
- Ensure compliance with all relevant company standards, processes, procedures and company values
Requirements
- Minimum of 3 years experience within credit control
- Excellent influencing, negotiation and closing skills
- Preferred knowledge of the shipping industry
- Good knowledge of Microsoft Office (specifically Outlook, Word and Excel)
- Good knowledge of SAP
- Good verbal and written communication skills
- A team player with a sense of personal responsibility and accountability
- Strong communication skills (both oral and written)
- Strong organisation skills with the ability to multi-task and work to tight deadlines
- Ability to remain calm and professional when under pressure
- Commitment to achieving individual, departmental and wider Company results
- High levels of accuracy with strong attention to detail
- Strong inter-personal skills with the ability to collaborate effectively with others
Skills
- Influencing
- Negotiation
- Closing
- Microsoft Office
- SAP
- Verbal communication
- Written communication
- Organisation
- Multi-tasking
- Attention to detail
- Inter-personal skills
- Collaboration
Experience Level
- Minimum of 3 years experience within credit control