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About the Role
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to meet strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us.
Responsibilities
- Serve, sell, fill, and help drive growth in sales.
- Utilize digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Contribute to a positive, high-energy environment where everyone works hard and supports each other.
- Work across various areas of the store, adapting to the changing demands of the retail environment.
Requirements
- Must be 18 years or older.
- Must be able to work late nights.
- Must be able to work up to full-time hours in the weeks commencing 13th and 20th December.
- Must be digitally confident.
- Must be a team player.
- Must be flexible.
Skills
- Customer service
- Sales
- Product knowledge
- Resilience
- Commitment
- Digital literacy
- Teamwork
- Adaptability
Location
- Onsite
Work Type
- Part-time
- Contract
Experience Level
- Entry Level
Salary/Compensations
- £3.00 p/h unsocial premium for hours worked between 22:00-06:00
About the Company
- M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era.
- Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
- Retail: The sweeping innovations we’re rolling out at M&S will define a new era of retail.
- We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world.
Equal Opportunity
- We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.