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About the Role
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to meet strong customer demand head-on.
Responsibilities
- Serve, sell, fill, and help drive growth in sales.
- Utilize digital tools, such as Sparks and in-store devices, to enhance the customer experience.
- Contribute to a positive, high-energy environment where everyone works hard and supports each other.
- Work across various areas of the store, adapting to changing demands.
- Recommend and sell new food products to customers.
- Ensure customers feel valued with every shopping experience.
Requirements
- Must be able to work the specified shifts.
- Willingness to work up to full-time hours during peak periods.
- Ability to thrive in a high-pressure environment.
- Digitally confident.
- Team player.
- Flexible and adaptable.
Skills
- Customer service
- Sales
- Product knowledge (M&S Food)
- Digital literacy
- Adaptability
- Teamwork
- Resilience
Location
- Onsite
Work Type
- Part-time
- Full-time (during peak periods)
Experience Level
- Entry-level
About the Company
- M&S is the UK's fastest-growing retailer.
- M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era.
- M&S aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
- We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world.
Equal Opportunity
- Marks & Spencer is committed to an active Inclusion, Diversity and Equal Opportunities Policy.
- Happy to talk smart/flexible working.