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About the Role
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
Responsibilities
- Serve, sell, fill, and help drive growth in sales.
- Recommend and sell new food products to customers.
- Enhance the customer experience using digital tools.
- Ensure customers get the products they want when they need them.
- Contribute to a positive, high-energy environment.
- Support colleagues in delivering a seamless customer experience.
- Work across various areas of the store, adapting to changing demands.
Requirements
- Must be able to work the specified shift pattern.
- Willingness to work up to full-time hours during peak periods.
- Ability to thrive in a high-pressure environment.
- Must be digitally confident.
- Must be a team player.
- Must be flexible and adaptable.
Skills
- Customer service
- Sales
- Product knowledge (M&S Food)
- Digital literacy
- Teamwork
- Adaptability
Location
- Onsite
Work Type
- Part-time
- Contract
Experience Level
- Entry Level
About the Company
- M&S is the UK’s fastest-growing retailer.
- M&S is revolutionizing how we work and offering exciting opportunities.
- M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers and suppliers.
- M&S is defining a new era of retail through sweeping innovations.
- M&S is transforming its business and introducing innovative, new experiences.
Equal Opportunity
- M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy.
- Happy to talk smart/flexible working.