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About the Role
As a Luggage Porter at Conrad London St. James, you will assist guests with transporting and storing luggage, delivering memorable experiences that make every guest's stay exceptional. You will be part of a team that spreads the light and warmth of hospitality.
Responsibilities
- Welcome and assist guests by greeting and escorting them, transporting luggage, and familiarizing them with their rooms and amenities.
- Handle luggage with care, retrieving, transporting, organizing, and storing it according to hotel standards.
- Operate property vehicles to transport guests to and from designated destinations.
- Maintain equipment standards by keeping bell carts and work areas clean and in good working order.
Requirements
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment.
Location
- London
Work Type
- Full-time
Salary/Compensations
- £13.79 per hour plus tips/commission
Benefits
- Competitive pay
- Tips/commission
- Opportunities to grow your career with Hilton
- Discounted hotel stays through our Go Hilton travel programme
- Food and beverage discounts (50% off at participating outlets)
- Free meals on duty
- Generous holiday allowance (28 days including bank holidays, increasing with service)
- Employee Stock Purchase Programme (ESPP) with a 15% discount
- Pension scheme
- High street discounts through Perks at Work
- Mental health resources through Care for All hub
- Free counselling and support through our Employee Assistance Programme (EAP)
- Crisis Concierge for practical support and emotional care
- Career development opportunities through learning and development programmes
About the Company
- Conrad London St. James is one of Hilton’s three global luxury brands, renowned for excellent service and located in the heart of Westminster.
- The hotel features 256 beautifully appointed bedrooms and outlets offering exciting food and drink concepts.
- Hilton is the UK’s #1 Great Place to Work 2026, voted by Team Members.
- Hilton is a global leader in hospitality, having welcomed more than 3 billion guests worldwide.
- Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- We are committed to providing the best stay for every guest and setting new standards for the future of travel.