Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Director, Core Infrastructure role.
Rezi rewrites your resume against Rockefeller Philanthropy Advisors's job description. Free.
Tailor your resume to this Director, Core Infrastructure role.
Rezi rewrites your resume against Rockefeller Philanthropy Advisors's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Director, Core Infrastructure posting at Rockefeller Philanthropy Advisors — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Director, Core Infrastructure posting at Rockefeller Philanthropy Advisors — free, in seconds.
About the Role
The Director, Core Infrastructure is responsible for the strategic leadership, governance, and evolution of the organization's infrastructure ecosystem, ensuring secure, reliable, and resilient technology services that enable a global, remote-first workforce. This role translates the broader technology vision into strategy, priorities, and roadmaps for core infrastructure capabilities, anticipating risks and establishing long-term strategies.
Responsibilities
- Lead the strategic direction, governance, and continuous evolution of the organization's user infrastructure environment, including endpoint computing, asset management, identity and access management, and end-user technology services.
- Establish enterprise standards, policies, and long-term roadmaps for device lifecycle management and workforce technology.
- Govern identity and access management strategy, controls, and standards.
- Ensure technology support services deliver a consistently high-quality user experience by driving service excellence, operational effectiveness, and measurable outcomes.
- Set the strategic direction for Information Technology Infrastructure Library-based service management.
- Define and lead the organization's enterprise device and digital workplace strategy.
- Evaluate emerging technologies and investment opportunities, setting strategic priorities.
- Establish enterprise-wide policies, standards, and governance for endpoint management, software deployment, and acceptable use.
- Direct infrastructure security operations and risk management activities.
- Partner with CISO resources to establish and embed infrastructure security strategies, standards, and operational controls.
- Direct security operations within the infrastructure environment, ensuring the effectiveness of vulnerability management, endpoint protection, incident response, and remediation programs.
- Monitor security performance, control effectiveness, and compliance outcomes.
- Ensure infrastructure services and operations align with data protection obligations, privacy requirements, and industry standards.
- Lead the infrastructure response to significant security incidents and cyber events.
- Define and lead the organization's cloud infrastructure strategy.
- Establish the long-term cloud infrastructure strategy, establishing roadmaps, standards, and investment priorities for Azure services.
- Govern cloud governance, capacity planning, performance, resilience, and cost optimization.
- Lead the evolution of the organization's infrastructure ecosystem, driving platform integration, modernization, and architectural decisions.
- Lead the organization's disaster recovery and technology resilience strategy.
- Define and govern the organization's disaster recovery and technology resilience strategy.
- Maintain disaster recovery preparedness, testing, and continuous improvement activities.
- Lead infrastructure contributions to enterprise business continuity planning.
- Works with full autonomy, contributes to creating strategies and setting priorities within broad strategic goals.
- Anticipates and resolves critical problems with long-term impact across functions.
- Applies comprehensive knowledge to act independently while providing guidance and training to others.
- Works without supervision and provides expert technical guidance.
- Recognized as an expert on analyzing data trends and conducting gap analyses.
- Navigates the complexity of securing and supporting systems across functions and jurisdictions.
- Develops positive relationships across boundaries to align solutions.
- Anticipates emerging risks and organizational needs, developing and implementing policies and solutions.
- Lead and develop a team and external partners.
- Foster a culture of listening, teaching, and learning.
- Responsible for the fiscal management of infrastructure, support, and security operations.
- Responsible for budget input, contracts, and service agreements associated with the function’s programs and initiatives.
Requirements
- 10-12+ years of progressive experience in IT infrastructure and operations, including responsibility for endpoint management, identity, and user support.
- 3-5+ years in a leadership role within a nonprofit, philanthropic, or mission-driven global organization preferred.
- Proven record in IT service management, including help desk operations, ITIL-based processes, and infrastructure support for a distributed workforce.
- Hands-on expertise with Microsoft 365, Entra ID, Intune, and Azure infrastructure services (compute, storage, networking, identity).
- Demonstrated experience in security operations, including vulnerability management, endpoint protection, and incident response, and in partnering with security leadership or CISO functions.
- Experience designing and testing disaster recovery and backup solutions for cloud and hybrid environments.
- Strong vendor and project management experience, with ability to drive results through external partners and internal teams.
- Some travel may be required.
Skills
- Endpoint computing
- Asset management
- Identity and access management
- End-user technology services
- Device lifecycle management
- Workforce technology
- Information Technology Infrastructure Library (ITIL)
- Service management
- Incident management
- Request management
- Support service delivery
- Digital workplace strategy
- Endpoint management
- Software deployment
- Acceptable use policies
- Infrastructure security operations
- Risk management
- Vulnerability management
- Endpoint protection
- Incident response
- Remediation programs
- Data protection
- Privacy requirements
- Cloud infrastructure
- Azure services
- Platform integration
- Architectural decisions
- Disaster recovery
- Technology resilience
- Business continuity
- Microsoft 365
- Entra ID
- Intune
- Azure compute
- Azure storage
- Azure networking
- Azure identity
- Vendor management
- Project management
Location
- Global
- Remote-first
Work Type
- Remote-first
Experience Level
- 10-12+ years of progressive experience in IT infrastructure and operations
- 3-5+ years in a leadership role
Education Level
- Advanced degree in Information Systems, Computer Science, or related field preferred, or equivalent experience required.
Salary/Compensations
- $173,000 - $180,000 salary per year
Benefits
- Health coverage
- Retirement benefits
- Paid sick leave
- Vacation and holidays
- Tuition reimbursement
- Access to professional development resources
About the Company
- Rockefeller Philanthropy Advisors (RPA) is a nonprofit organization that currently advises on and manages more than $400 million in annual giving by individuals, families, corporations and major foundations.
- RPA accelerates philanthropy in pursuit of a just world.
- Continuing the Rockefeller family’s legacy of thoughtful, effective philanthropy, RPA remains at the forefront of philanthropic growth and innovation, with a diverse team led by experienced grantmakers with significant depth of knowledge across the spectrum of issue areas.
- Founded in 2002, RPA has grown into one of the world’s largest philanthropic service organizations and, as a whole, has facilitated more than $3 billion in grantmaking to nearly 70 countries.
- RPA serves as a fiscal sponsor for more than 120+ projects, providing governance, management and operational infrastructure to support their charitable purposes.
- Our mission is to accelerate philanthropy in pursuit of a just world, by providing deep global expertise to make philanthropy more thoughtful, equitable and effective.
- We believe that philanthropy can help create a better world.
- We make decisions that center people and communities.
- We believe philanthropy has a responsibility to pursue equity.
- We uphold the highest standards of integrity and trust.
- We are committed to learning and sharing knowledge.
Equal Opportunity
- Rockefeller Philanthropy Advisors celebrates the uniqueness of our staff, our partners, and the communities we serve.
- We are committed to inclusion with the goal of cultivating a culture of belonging and acceptance.
- We strive to embed this value in our philanthropic work to advance a more just, equitable and sustainable world.
- RPA is an equal opportunity employer.