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About the Role

The Network Engineer serves as a technical expert responsible for the planning, design, implementation, operation, and continuous improvement of enterprise network infrastructure across the San Francisco Bay Region Network, partner institutions, and auxiliary organizations. This position provides expert technical leadership for complex wired, wireless, remote access, and network management systems that support reliable, secure, scalable, and resilient connectivity across multiple universities.

Responsibilities

Plans, designs, implements, administers, maintains, and improves complex enterprise network infrastructure.
Serves as a technical expert for wired, wireless, remote access, firewall, network management, monitoring, and related communications infrastructure.
Coordinates and provides expert technical direction for highly complex network initiatives, including major upgrades, lifecycle replacements, new service deployments, modernization efforts, configuration changes, and multi-site improvements.
Maintains expert technical stewardship of significant network architecture and infrastructure services.
Develops and recommends network architecture strategies, technical standards, procedures, protocols, and best practices.
Serves as a key technical advisor to management, technical teams, vendors, and campus stakeholders on complex network and communications solutions.
Evaluates networking technologies and service trends to recommend new and improved infrastructure solutions.
Provides expert technical direction in the resolution of highly complex and unique network infrastructure issues.
Prepares technical analyses, architecture recommendations, implementation strategies, risk assessments, cost estimates, business justifications, and project documentation.
Provides technical oversight for the configuration, deployment, monitoring, lifecycle maintenance, and optimization of network hardware, systems, and services.
Coordinates with technical teams, information security, vendors, consultants, facilities staff, and campus stakeholders to implement complex integrated network and communications solutions.
Serves as a technical expert for network security administration, access controls, firewall policy management, secure remote access, vulnerability remediation, and related network protection practices.
Develops, recommends, implements, and supports network security standards, procedures, protocols, and best practices.
Coordinates and provides expert technical direction for highly complex network security and administration initiatives.
Provides technical guidance and recommendations on network security, compliance requirements, risk mitigation, and operational controls.
Administers and provides technical oversight for network management, monitoring, reporting, and configuration systems.
Evaluates security alerts, vulnerability information, audit findings, configuration risks, and operational trends to recommend corrective actions.
Develops and maintains network documentation, configuration records, change records, diagrams, procedures, incident documentation, and service activity records.
Serves as a technical expert in the development, recommendation, and implementation of network governance practices, change-management procedures, and operational controls.
Serves as a technical expert for network performance monitoring, analytics, capacity planning, optimization, and service reliability.
Evaluates performance data, utilization trends, capacity requirements, service demands, and operational metrics to recommend improvements.
Provides expert technical direction for highly complex performance, capacity, availability, and service reliability issues.
Develops and recommends performance standards, monitoring practices, reporting procedures, and operational improvements.
Supports administration, monitoring, and optimization of unified communications platforms and integrated voice services.
Evaluates call quality, network performance data, and integrated network-telecommunications requirements to recommend improvements.
Provides technical analysis and recommendations for future-state network improvements, infrastructure planning, lifecycle management, and long-term service needs.
Provides expert technical guidance, mentoring, training, and knowledge transfer to technical staff.
Contributes to promoting equity, diversity, and inclusion across the organization.
Promotes the organization’s core values and consistently integrates innovation, employee fulfillment, teamwork, respect, excellence, integrity, service, and accountability.
Complies with Network, university, and unit policies and procedures regarding privacy of information, authorized use of Network resources, and the security of Network systems and data.
Demonstrates safe work practices for oneself, others, and the office environment.
Performs other related responsibilities as requested and when necessary.

Requirements

Equivalent to a bachelor’s degree in a related field and five years of relevant experience.
Additional experience may substitute for the required education on a year-for-year basis.
An advanced degree in a related field may substitute for the required experience on a year-for-year basis.
Expert knowledge and understanding of network and communications administration, equipment, infrastructure, and related concepts, principles, and technologies.
Expert knowledge and skill in applying and interpreting applicable standards, guidelines and, as appropriate, recommend new procedures, protocols, and standards.
Expert analytical and organizational skills to organize, prioritize, and coordinate the successful completion of large, complex, and strategic network and communications development and improvement projects.
Expert communication and interpersonal skills to effectively communicate complex technical systems and procedures as well as persuade stakeholders and management.
Experience working in higher education, multi-campus systems, or similarly complex public sector organizations.
Position may require travel among Network universities, as needed.
May occasionally require work outside standard business hours to address emergencies and critical service needs.
Successful completion of a background check.
Must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Skills

Network administration
Communications administration
Network infrastructure
Network and communications concepts
Network and communications principles
Network and communications technologies
Network and communications development
Network and communications improvement projects
Technical systems communication
System administration design
System administration development
Wired networks
Wireless networks
Remote access
Firewall management
Network management systems
Monitoring platforms
Security controls
Integrated communications technologies
Network security
Access controls
Firewall policy management
Secure remote access
Vulnerability remediation
Network protection practices
Network security standards
Network security procedures
Network security protocols
Network security best practices
Network management
Network monitoring
Network reporting
Configuration systems
Unified communications platforms
Integrated voice services
Network performance monitoring
Network analytics
Capacity planning
Network optimization
Service reliability
Performance data evaluation
Utilization trend analysis
Capacity requirement analysis
Service demand analysis
Operational metrics analysis
Root-cause analysis
Performance standards development
Monitoring practice development
Reporting procedure development
Operational improvement development
Call quality evaluation
Network performance data evaluation
Integrated network-telecommunications requirements analysis
Future-state network improvement analysis
Infrastructure planning
Lifecycle management
Technical guidance
Mentoring
Training
Knowledge transfer
Equity
Diversity
Inclusion
Innovation
Employee fulfillment
Teamwork
Respect
Excellence
Integrity
Service
Accountability
Privacy of information
Authorized use of Network resources
Security of Network systems
Security of Network data
Safe work practices

Location

San Francisco, CA

Work Type

Full-time
Onsite

Experience Level

5 years of relevant experience
Expert level

Education Level

Bachelor's degree in a related field

Salary/Compensations

$98,772.00 - $127,764.00 Annually

Benefits

Medical
Dental
Vision
Pension
401k
Healthcare Savings Account
Life Insurance
Disability Insurance
Vacation
Sick Leave
State Holidays
Fee Waiver program

About the Company

The San Francisco Bay Region Network (SFBRN) provides centralized administrative and transactional functions for CSUEB, SFSU, and SSU, creating a unified, cost-effective operational structure.
The Information Technology Services (ITS) unit within the Network delivers secure, reliable, and innovative technology solutions that support all three universities.
The unit manages infrastructure, application services, user support, information security, data management, and strategic IT operations.
Partnering closely with each university’s leadership, including Presidents and Provosts, Information Technology Services drives digital transformation, promotes operational excellence, and supports institutional goals.
Within ITS, the Network and Telecommunications Infrastructure team designs, implements, and supports the foundational technologies that connect the Network universities.
The team oversees wired and wireless networks, firewalls, switches, routers, VPNs, VoIP, and analog systems, ensuring secure, high-performance connectivity across academic, administrative, and residential environments.
Through proactive management and modernization, the team strengthens the Network’s technological backbone, enabling seamless collaboration, teaching, research, and operations.

Equal Opportunity

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.
Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised.
Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.
San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.
The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.