Marketing & Client Development Senior Specialist – Digital Experience, Web
Cooley LLP · Boston, MA, US
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About the Role
This role is part of the Strategy, Transformation & Growth Team, which builds the scalable infrastructure and data-backed frameworks that allow Marketing & Client Development to move from reactive execution to proactive, high-impact strategy. It ensures strategic choices and unique brand differentiating experiences are translated into repeatable, optimized market performance.
Responsibilities
- Manage the high-volume entry and formatting of content (insights, bios, news) within the CMS, ensuring high-fidelity layouts and brand consistency.
- Conduct regular site audits to identify and fix broken links, image errors, and formatting inconsistencies across all digital properties.
- Build and optimize campaign-specific landing pages, utilizing established design components to drive lead generation and client engagement.
- Manage the flow of tickets to offshore development teams, providing clear requirements and performing UAT (User Acceptance Testing) on all fixes.
- Prepare and optimize digital assets (photos, videos, graphics) for web performance, ensuring optimal load speeds and accessibility compliance.
- Execute on-page SEO tactics, including the implementation of title tags, meta descriptions, and alt-text as defined by the search strategy.
- Utilize monitoring tools to ensure the website meets WCAG standards, implementing tactical fixes to maintain an inclusive digital experience.
- Set up and monitor event tracking (e.g., button clicks, form fills) to ensure user behavior is accurately captured for the Senior Manager’s analysis.
- Act as a "super user" for the CMS, providing guidance to MCD contributors and maintaining internal "how-to" documentation.
- Assist in the tactical testing of integrations between the web and other MCD technologies (CRM, MAP, etc.).
- Perform all other duties as assigned or required.
Requirements
- After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications.
- Ability to work extended and/or weekend hours, as required.
- Ability to travel, as required.
- 4+ years directly applicable experience (e.g., marketing or business development, preferably with an emphasis working in a strategy, transformation, or growth function).
- Hands-on Web development/authoring experience (e.g. HTML, CSS, CMS).
- SEO/AEO/GEO strategy and optimization (including schema markup, industry standard SEO tools).
- Advanced web strategy skills (including personalization, testing, and analytics).
- Experience in variety of web experience and orchestration technologies (e.g. digital asset and project management tools).
- Demonstrated ability to exhibit analytical and critical thinking in day-to-day tasks along with the proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy.
- Ability to work independently, demonstrate escalating ownership and mastery of assigned area, exhibit strength in the areas below, become a resource and mentor to others and more as they progress in different roles within the department.
Skills
- Microsoft Office suite
- iManage
- HTML
- CSS
- CMS
- SEO/AEO/GEO strategy and optimization
- Schema markup
- Industry standard SEO tools
- Personalization
- Testing
- Analytics
- Digital asset management tools
- Project management tools
- Analytical thinking
- Critical thinking
- Entrepreneurial
- Attention to detail
- Quality and consistency
- Digital first approach
- Verbal communication
- Written communication
- Organization
- Prioritization
- Coordination
- Consultative approach
- Judgment
- Teamwork
- Collaboration
- Confidentiality
- Professionalism
Location
- Hybrid
Work Type
- Hybrid Schedule
- Full-time
Experience Level
- Senior Specialist
- 4+ years directly applicable experience
Education Level
- Bachelor's degree (Preferred)
Salary/Compensations
- $93,000 - $105,000
Benefits
- Competitive compensation
- Excellent benefits package
- Medical
- Health savings account (with applicable medical plan)
- Dental
- Vision
- Health and/or dependent care flexible spending accounts
- Pre-tax commuter benefits
- Life insurance
- AD&D
- Long-term care coverage
- Backup care for children and/or adults
- Parental support benefits
- Firm-paid life insurance
- Firm-paid AD&D
- Firm-paid LTD
- Firm-paid short term medical benefits
- 21 days of Paid Time Off (“PTO”)
- 10 paid holidays
- Generous parental leave
- Fertility benefits
About the Company
- Cooley is a global law firm with an expansive practice and more than 3,000 employees and partners worldwide.
- We value and celebrate diverse perspectives and strive to create a workplace where every individual can thrive.
- At the core of Cooley’s success is the exceptional talent and unwavering spirit of our people.
- We embrace individuality while fostering a ‘one-firm’ culture where collaboration and creativity thrive.
- Our people are the foundation of our success and the driving force behind everything we do.
Equal Opportunity
- Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.