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About the Role
The Assistant Commissioner – Older Adult Centers will oversee the daily operations of over 300 centers serving approximately 150,000 individuals annually. This role requires strengthening internal and external oversight, demonstrating program effectiveness, evolving program offerings, and establishing partnerships to increase service delivery to older adults.
Responsibilities
- Recruit, onboard, supervise, coach and mentor staff, interns and volunteers.
- Manage program officers and supervisors who oversee contracts and provide technical assistance to nonprofits.
- Ensure fidelity of site visits, rigor in documentation, issue escalation and resolution, and programmatic review of data, records, contract budgets and invoices.
- Streamline and standardize oversight practices through updates to standards, policies, procedures, and monitoring tools.
- Launch, lead and/or manage projects to address service gaps and emerging performance issues.
- Use performance data, stakeholder feedback, and research to plan and guide program (re)design.
- Build effective partnerships with internal NYC Aging teams responsible for quality and operations.
- Mobilize teams to keep older adults safe during emergencies and seasonal weather events.
- Lead and/or participate in special initiatives that advance the agency's mission.
Requirements
- Graduation from an accredited college with a baccalaureate degree and five (5) years of full-time, professional experience in social services, community relations, public administration or management.
- At least one and one-half years of experience in an administrative or managerial capacity.
- Education and experience equivalent to the above are acceptable, provided at least one and one-half years of administrative or managerial experience is met.
Location
- NYC
Work Type
- Full-time
Experience Level
- Managerial
- Administrative
Education Level
- Baccalaureate degree
Salary/Compensations
- USD 160037 - USD 175000
About the Company
- The NYC Department for the Aging (NYC Aging) promotes and supports inclusive, safe, affordable, healthy aging.
- NYC Aging's mission is to preserve the dignity and quality of life for approximately 1.8 million diverse older New Yorkers.
- The Agency aims to eliminate food insecurity, provide access to affordable housing, enhance healthcare access, and protect older New Yorkers from harm and abuse.
- The ultimate goal is a more age-friendly city where older adults can age gracefully with respect.
- The Division of Program operates programs including Older Adult Centers (OACs) which provide community-based services like meals, health workshops, benefits navigation, and recreational activities.
- Centers are located citywide and operated by contracted nonprofit organizations.
Equal Opportunity
- The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce.
- Provides a work environment free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.