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About the Role
Leads strategic sourcing, supplier management, and procurement activities for Uqonic Lounges across North America. Develops category and supplier strategies to deliver high-quality food, beverages, operating supplies, equipment, and lounge services at optimal total costs. Collaborates with internal teams and gategroup partners to ensure sourcing decisions support the Uqonic Lounge operating model, brand standards, commercial objectives, and guest experience.
Responsibilities
- Ensures consistent delivery of high-quality goods and services while optimizing cost, ensuring compliance, and supporting the Uqonic mission.
- Leads RFP development, supplier evaluations, commercial negotiations, contract execution, and supplier onboarding.
- Builds category strategies aligned with lounge service models, culinary programs, beverage initiatives, brand standards, sustainability goals, and commercial objectives.
- Works cross-functionally to drive procurement strategies aligned with operational lounge models, standardize sourcing practices, and deliver value-driven commercial outcomes.
- Establishes and manages a preferred supplier network across North America for uqonic lounges, leveraging gategroup agreements.
- Develops supplier scorecards and KPIs focused on quality, service, pricing, and reliability, reporting on outcomes and taking action.
- Conducts regular business reviews with key vendors and drives continuous improvement initiatives.
- Mitigates supply chain risks through diversification, contingency planning, and demand forecasting.
- Aligns sourcing decisions with staffing models, service delivery approaches, and local market requirements.
- Supports new lounge openings, transitions, and mobilizations with timely sourcing and vendor onboarding.
- Monitors market trends, commodity pricing, and inflation impacts to proactively manage cost pressures.
- Supports new business development opportunities and RFP responses with supplier identification, product ideas, and cost information.
- Ensures suppliers meet regulatory requirements, food safety standards, and gategroup policies.
- Collaborates with gategroup partners to leverage suppliers, contacts, information, and processes.
Requirements
- Bachelor’s degree in business administration, hospitality management or closely related field is desirable, or six (6) years of equivalent work experience in hotel or restaurant management, procurement and supply chain logistics or a similar field.
- At least six (6) years of progressively responsible professional experience in procurement, supply chain development and maintenance, and vendor/supplier contract negotiations in airline catering, five-star hospitality, premium restaurant, or international hotel environment is required.
- Proven leadership experience in high-end guest services and hospitality operations.
- Experience in premium customer experience delivery and service excellence standards.
- Strong financial acumen including budgeting, cost control, and resource planning.
- Strong business acumen, problem-solving, and decision-making capabilities.
- Excellent proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Knowledge of HACCP and food safety compliance requirements.
- Knowledge of luxury food & beverage operations, hygiene regulations, and international safety standards.
- Familiarity with lounge management systems and operational reporting tools is an advantage.
- Fluent in English and local language; additional international languages are considered an asset.
- Exceptional verbal and written communication skills.
- Highly developed interpersonal skills with the ability to engage confidently across all levels of seniority and diverse cultural backgrounds.
- Ability to lead effectively under pressure within a complex, high-profile operational environment.
- Strong stakeholder management skills with the ability to build trust, influence decision-making, and foster collaboration.
- An understanding of the fundamentals required to deliver world-class luxury guest experiences with exceptional attention to detail.
- Operationally focused with a proactive and hands-on leadership approach.
- Ability to maintain the highest standards of discretion, professionalism, and brand representation.
- Excellent organizational and time-management skills with the ability to prioritize competing demands.
- Employees are expected to live gategroup Values of Excellence, Passion, Responsibility and Respect.
Skills
- Strategic sourcing
- Supplier management
- Procurement
- Category strategy development
- RFP development
- Supplier evaluation
- Commercial negotiation
- Contract execution
- Supplier onboarding
- Cross-functional collaboration
- Supplier scorecards
- KPI development
- Business reviews
- Continuous improvement
- Supply chain risk mitigation
- Demand forecasting
- Market trend monitoring
- Cost management
- New business development support
- Regulatory compliance
- Food safety standards
- Financial acumen
- Budgeting
- Cost control
- Resource planning
- Business acumen
- Problem-solving
- Decision-making
- Microsoft Office Suite
- HACCP
- Food safety compliance
- Luxury food & beverage operations
- Hygiene regulations
- International safety standards
- Lounge management systems
- Operational reporting tools
- English fluency
- Interpersonal skills
- Stakeholder management
- Organizational skills
- Time-management skills
Location
- North America
Work Type
- Full-time
Experience Level
- At least six (6) years of progressively responsible professional experience in procurement, supply chain development and maintenance, and vendor/supplier contract negotiations in airline catering, five-star hospitality, premium restaurant, or international hotel environment is required
- Proven leadership experience
Education Level
- Bachelor’s degree in business administration, hospitality management or closely related field is desirable
- Six (6) years of equivalent work experience in hotel or restaurant management, procurement and supply chain logistics or a similar field may be substituted for a degree
Salary/Compensations
- $130,000- $135,000/Per Year
- This position is eligible for incentive pay of 10% of the annual base salary, dependent upon successful attainment of company, team, and individual goals.
Benefits
- Paid time off
- 401k, with company match
- Company sponsored life insurance
- Medical, dental, vision plans
- Voluntary short-term/long-term disability insurance
- Voluntary life, accident, and hospital plans
- Employee Assistance Program
- Commuter benefits
- Employee Discounts
About the Company
- gategroup is an equal opportunity employer committed to workforce diversity.
- If you want to be part of a team that helps make travel and culinary memories, join us!
Equal Opportunity
- All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.
- For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf