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About the Role
As an Inside Sales Specialist, you will support and advise B2B partners and B2C customers, actively strengthening the dynamic growth of our business model.
Responsibilities
- Act as a liaison between end customers and our specialized partners.
- Ensure positive customer and partner support throughout their journey with our value-added services and towards a sustainable future.
- Independently handle customer inquiries, even with complex contexts, and empathetically identify customer needs.
- Collaborate closely with the field sales team in the respective region and support partners from the inside sales role.
- Proactively share insights and experiences within the team, fostering mutual support and collaboration.
Requirements
- Proactive, open-minded, empathetic, and solution-oriented mindset.
- High willingness to learn and initiative.
- Structured and self-reliant work approach.
- Strong communication skills and enjoyment of interaction with customers and partners.
- Successfully completed commercial apprenticeship or university degree.
- Minimum of two years of relevant professional experience in inside sales, customer service, or telesales.
- Experience in selling digital services.
- Good knowledge of standard Office applications.
- Experience with Salesforce or other CRM tools is ideal.
- Fluent German language skills.
- English language skills are an advantage.
Skills
- Sales
- Customer Service
- Telesales
- Digital Services Sales
- Office Applications
- Salesforce
- CRM Tools
- Communication
Location
- Berlin
- Hybrid
Work Type
- Hybrid
Experience Level
- Minimum two years of relevant professional experience
Education Level
- Commercial apprenticeship or university degree
Salary/Compensations
- €48,700.00-€97,108.00
Benefits
- Competitive total compensation package
- Additional benefits
- Health programs
About the Company
- Carrier Global Corporation is a world leader in intelligent climate and energy solutions, committed to innovations that bring comfort, safety, and sustainability to everyday life.
- Viessmann Climate Solutions, part of Carrier Global Corporation, founded in 1917 as a heating technology manufacturer, is a leading global provider of efficient and systemic climate and renewable energy solutions for the residential and commercial sectors.
- Our integrated solution offering seamlessly connects products and systems via digital platforms and services to create holistic climate and energy solutions, ensuring a safe and reliable feel-good climate for our users.
- Our corporate mission is 'We shape living spaces for future generations', and our employees play an active role in the energy transition with passion.
Equal Opportunity
- Carrier is committed to equal treatment.
- All qualified applicants will be considered regardless of personal characteristics.