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Tailor your resume to this Christmas – Customer Assistant – Food –London Colney role.
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Tailor your resume to this Christmas – Customer Assistant – Food –London Colney role.
Rezi rewrites your resume against Marks & Spencer's job description. Free.
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About the Role
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to meet strong customer demand head-on. You'll be a resilient and committed brand ambassador, confidently recommending and selling our newest food products, ensuring customers feel valued. Thrive in a high-pressure environment, staying sharp, fast, and focused to serve, sell, fill, and drive sales growth. Being digitally confident is essential for enhancing the customer experience using digital tools like the Sparks App and in-store devices. Teamwork is crucial for contributing to a positive, high-energy environment where everyone supports each other. Flexibility is vital to adapt to changing retail demands, with no two shifts looking the same.
Responsibilities
- Serve customers
- Sell products
- Fill shelves
- Drive sales growth
- Utilize digital tools to enhance customer experience
- Recommend and sell new food products
- Work across various areas of the store
Requirements
- Down-to-earth colleagues who thrive under pressure
- Deliver five-star service at pace
- Embrace transformation
- Take pride in knowledge of M&S Food products
- Ready to roll up sleeves and go again
- Meet strong customer demand head-on
- Resilient and committed brand ambassador
- Confidently recommend and sell new food products
- Make customers feel truly valued
- Thrive in a high-pressure environment
- Stay sharp, fast, and focused
- Go above and beyond
- Digitally confident
- Utilize digital tools (Sparks App, in-store devices)
- Enhance customer experience
- Ensure customers get products they want when they need them
- Team player
- Contribute to a positive, high-energy environment
- Support each other
- Deliver a seamless customer experience
- Flexibility is vital
- Adapt to changing demands of the retail environment
- Embrace the challenge of varied shifts
- Ready to roll up sleeves for opportunity
- Thrilled by the challenge of introducing innovative, new experiences
- Surprise every customer with reasons to shop
- Embrace digital tools to enhance customer experience
- Remain adaptable to customer and business needs
- Live and breathe approach to sales and service
- Ensure every time is special
Skills
- Customer service
- Sales
- Digital literacy
- Teamwork
- Adaptability
- Communication
Location
- Onsite
Work Type
- Part-time
- Full-time (potential during peak periods)
Experience Level
- Entry-level
Benefits
- Smart/flexible working options
About the Company
- M&S is the UK’s fastest-growing retailer.
- M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era.
- Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
- We are committed to an active Inclusion, Diversity and Equal Opportunities Policy.
- Retail innovations at M&S will define a new era of retail.
- We’ve embarked on a business transformation.
Equal Opportunity
- We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.