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About the Role

Provide 24/7 operational support for our Kubernetes environment, focusing on health, performance, and security of containerized applications. Support the availability and performance of the GCP Cloud environment, proactively identifying and resolving issues. Drive root cause analysis on incidents and provide operational consultancy for future technologies.

Responsibilities

Provide 24/7 operational support of Kubernetes (GKE/AKS/Kubernetes) environment.
Focus on operational support and optimizing health and performance of Kubernetes environment.
Oversee management and security of containerized applications.
Ensure efficient resource allocation and adherence to best practices for container deployments.
Support the availability and performance of the entire GCP Cloud environment at a platform level.
Proactively identify and resolve potential issues within the GCP Cloud environment.
Drive root cause analysis on repeatable incidents to prevent future issues.
Provide operational consultancy for future-state technologies.
Stay up to date with emerging security threats and industry best practices related to container security and cloud-native technologies.
Responsible for DEV to PROD GCP Cloud Containers/PaaS/IaaS/etc. support and processes.
Ensure quality, performance, and availability of Public Cloud services (GCP).

Requirements

Familiarity with ITIL processes (incident, change, and problem management).
Availability for off-hours support.
Critical thinker with strong research and analytics skills.
3+ years of experience supporting container technologies such as Kubernetes, Google Kubernetes Engine (GKE), Azure Kubernetes Service (AKS), Docker, Podman.
Strong to expert knowledge of providing operational support related to Kubernetes workloads (GKE/AKS/etc.).
Experience implementing Kubernetes technologies such as network policies, service mesh, certificate manager, ingress controllers, etc.
Strong understanding of Kubernetes resource types (i.e. cluster roles, services, deployments etc.).
Experience developing Helm Charts.
Familiarity with Cloud PaaS services such as Google Cloud Run, Google GKE Autopilot, and Anthos Service Mesh.
Experience using IaC (Infrastructure-as-Code) tools such as Terraform, ARM, Bicep.
Understanding of Public Key Infrastructure (PKI), managing public key and private key certificates in Cloud environment for PaaS services and applications.
Strong fundamental knowledge of server operating systems (RHEL, Ubuntu, Windows).
Knowledge of monitoring tools such as Dynatrace, Datadog, etc.
Experience supporting GCP services such as GKE, GCS, Dataflow, Pub/Sub, BigQuery, Cloud SQL (SQL/PostgreSQL), REDIS, Cassandra, BigTable, Cloud Filestore, Persistent Storage, Apigee, Kafka, etc.
Knowledge with OS technologies (RedHat Linux, Windows).
Experience developing CI/CD pipelines using technologies such as GitHub Actions, Jenkins, etc.
Experience developing compliance policies/scripts using tools such as Google Org Policy, Wiz, Aquasec.
Strong understanding of network security principles, encryption protocols and identity management concepts.
Knowledge of scripting languages and tools such as Python, JavaScript, Powershell, Bash.
Experience and knowledge supporting an Azure Public Cloud environment (while not necessary) would be valuable.
3+ years relevant experience in a similar role.

Skills

Kubernetes
GKE
AKS
Docker
Podman
Helm Charts
Google Cloud Run
Google GKE Autopilot
Anthos Service Mesh
Terraform
ARM
Bicep
PKI
RHEL
Ubuntu
Windows
Dynatrace
Datadog
GCP
GCS
Dataflow
Pub/Sub
BigQuery
Cloud SQL
PostgreSQL
REDIS
Cassandra
BigTable
Cloud Filestore
Persistent Storage
Apigee
Kafka
RedHat Linux
GitHub Actions
Jenkins
Google Org Policy
Wiz
Aquasec
Python
JavaScript
Powershell
Bash
Azure Public Cloud

Location

Toronto, Ontario, Canada

Work Type

Full-time

Experience Level

3+ years relevant experience

Education Level

Undergraduate degree or Technical Certificate preferred
Graduate degree, preferred

Salary/Compensations

$96,900 - $136,800 CAD

Benefits

Growth opportunities and skill development
Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs
Training programs
Online learning platform
Mentoring programs
Training and onboarding sessions

About the Company

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.
We strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world.
More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.
TD is deeply committed to being a leader in client experience.
We believe that all colleagues, no matter where they work, are client facing.
Together, we are reimagining what banking can be for our clients, colleagues and communities.

Equal Opportunity

TD is committed to providing fair and equitable compensation opportunities to all colleagues.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.
Here at TD, we hire and develop the best.
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.