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About the Role

This role sits at the intersection of AI engineering, architecture, product development, and customer delivery. You will work directly with customers to understand complex business and technical problems, design the right AI-powered solution, and help build and deploy that solution into production. The ideal candidate is a highly hands-on AI engineer who can move comfortably between customer discovery, technical architecture, software development, and production delivery. You will contribute to reusable AI capabilities while also solving customer-specific challenges in complex enterprise environments.

Responsibilities

Partner directly with customers and internal stakeholders to understand business and technical problems and translate them into scalable AI solutions.
Architect, build, and deliver production-grade AI applications and services.
Develop solutions leveraging LLMs, RAG, agentic workflows, evaluation frameworks, and enterprise integrations.
Design secure, scalable architectures that integrate with customer-owned and Thomson Reuters infrastructure.
Contribute hands-on to software development, APIs, services, deployment, and production operations.
Build reusable technical components, patterns, and frameworks that can support multiple customer engagements.
Establish appropriate observability, monitoring, evaluation, MLOps/LLMOps, security, and governance practices.
Participate in technical design reviews and mentor engineers on architecture and implementation.
Work across engineering, product, and customer-facing teams to drive solutions from problem discovery through production deployment.

Requirements

8+ years of software engineering experience, including significant experience designing and delivering production systems.
Strong hands-on software engineering and architecture experience.
Demonstrated experience building and deploying production AI/ML or LLM-powered systems.
Experience with technologies and patterns such as LLMs, RAG, agents, evaluation, MLOps/LLMOps, observability, and enterprise integrations.
Experience working directly with customers or business stakeholders to identify technical problems and develop solutions.
Strong understanding of scalable APIs, services, distributed systems, cloud platforms, and production software engineering practices.
Ability to operate across the full solution lifecycle: discovery → architecture → build → deployment → production support.
Strong communication skills and ability to explain complex technical concepts to both technical and non-technical stakeholders.

Skills

AI engineering
Architecture
Product development
Customer delivery
LLMs
RAG
Agentic workflows
Evaluation frameworks
Enterprise integrations
Scalable APIs
Services
Distributed systems
Cloud platforms
Production software engineering practices
Observability
Monitoring
MLOps/LLMOps
Security
Governance

Location

Remote
Hybrid

Work Type

Hybrid Work Model
Work from anywhere for up to 8 weeks per year

Experience Level

8+ years of software engineering experience
Senior engineer

Salary/Compensations

$137,100 USD - $254,700 USD

Benefits

Hybrid Work Model
Flexibility & Work-Life Balance
Work from anywhere for up to 8 weeks per year
Career Development and Growth
Grow My Way programming
Industry Competitive Benefits
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Culture of inclusion and belonging
Social Impact
Two paid volunteer days off annually
Pro-bono consulting projects
Environmental, Social, and Governance (ESG) initiatives
Market competitive health, dental, vision, disability, and life insurance programs
Competitive 401k plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance
Optional life and AD&D insurance
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Access to Employee Assistance Program
Group Legal Identity Theft Protection benefit
Access to 529 Plan
Commuter benefits
Adoption & Surrogacy Assistance
Access to Employee Stock Purchase Plan

About the Company

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions.
We serve professionals across legal, tax, accounting, compliance, government, and media.
Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.
Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.
At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.
Join us and help shape the industries that move society forward.

Equal Opportunity

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals.
To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law.
If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com.
Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations.
Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations.
More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com