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About the Role
NSC Global is seeking an ambitious, commercially driven Business Development Director to accelerate growth across the UK retail sector. This new-business focused role involves identifying, developing, and winning new direct retail customers, with a particular interest in candidates experienced in selling technology or IT services into retail organizations. The successful candidate will understand how technology supports modern retail operations and identify opportunities for NSC to improve resilience, simplify operations, reduce costs, and enhance service delivery. This is a hunter role requiring the development of target-account strategies and proactive business development to build relationships from initial engagement through to commercial close.
Responsibilities
- Drive new-logo acquisition and revenue growth across the UK retail sector.
- Identify, target, and engage prospective retail customers.
- Develop and execute targeted account acquisition strategies.
- Build relationships with senior stakeholders including CIOs, CTOs, IT Directors, Infrastructure Directors, Heads of Networks, Procurement, and Commercial leaders.
- Proactively generate new opportunities through outbound prospecting, networking, referrals, industry events, and existing relationships.
- Build and manage a strong new-business pipeline.
- Develop a deep understanding of each target customer's business, technology environment, and operational challenges.
- Identify opportunities where NSC can improve service resilience, operational efficiency, cost, customer experience, and technology performance.
- Position NSC's capabilities across network, infrastructure, field services, professional services, managed services, and global support.
- Own the complete sales cycle and take accountability for converting opportunities into new customers.
- Develop land-and-expand strategies.
- Lead commercial negotiations and develop proposals.
- Work closely with Solutions, Operations, Service Delivery, and Executive Leadership to develop and close complex opportunities.
- Develop strong relationships across the wider retail technology ecosystem.
- Maintain an up-to-date understanding of the UK retail market, technology trends, competitive landscape, and customer priorities.
- Own new-logo, revenue, margin, and pipeline targets.
- Maintain accurate CRM activity, forecasting, opportunity management, and reporting.
Requirements
- Proven track record of winning new business and acquiring new logos within the UK retail or technology sector.
- Strong business development experience with demonstrable success creating opportunities from a cold or limited relationship base.
- Experience selling IT services, technology solutions, managed services, infrastructure, or professional services directly to retail organizations.
- Strong understanding of the technology requirements of multi-site retail businesses.
- Experience engaging with senior technology, procurement, and commercial decision-makers.
- Demonstrable experience managing the full sales cycle, from prospecting and opportunity creation through to negotiation and close.
- Strong understanding of network, infrastructure, field services, managed services, and/or IT outsourcing.
- Ability to understand complex customer requirements and translate them into compelling commercial propositions.
- Strong commercial acumen, including pricing, margin, negotiation, and contractual arrangements.
- Executive presence with the ability to build credibility and influence at senior stakeholder level.
- Highly proactive and entrepreneurial, with a genuine hunter mentality and appetite for opening new doors.
- Strong pipeline discipline, forecasting, and CRM management.
- Excellent communication, presentation, negotiation, and stakeholder management skills.
- Comfortable operating autonomously in a fast-paced, growth-focused environment.
- Willingness to travel across the UK and internationally where required.
- Proven success in new-logo acquisition and business development within the UK retail sector.
- Experience selling into mid-market, upper mid-market, and/or enterprise retail organizations.
- Strong understanding of retail technology environments and multi-site operations.
- Demonstrable track record of delivering revenue through self-generated business development activity.
Skills
- Business Development
- New Business Acquisition
- Sales Cycle Management
- Pipeline Management
- Forecasting
- CRM Management
- Commercial Acumen
- Negotiation
- Stakeholder Management
- Communication
- Presentation
Location
- UK
Work Type
- Full-time
Experience Level
- Director
- Senior
About the Company
- NSC Global delivers global network implementation, IT infrastructure, and support solutions to world-class organizations.
- They help customers simplify operations, reduce costs, and transform their IT environments.
- As a Cisco Global Gold Certified Partner, they design, deploy, support, and manage global IT communications and technology services for leading enterprises worldwide.