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About the Role
The Club Attendant drives member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean, and orderly standard.
Responsibilities
- Cleans and dusts walls, mirrors, countertops, glass, and windows.
- Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc.
- Cleans and dusts all weight and cardio equipment.
- Restocks supplies.
- Empties clubs' garbage and recycling containers.
- Completes daily and weekly scope of work as assigned.
- Performs special cleaning projects as assigned.
- Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing).
- Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.).
- Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide.
- Performs minor painting as approved / directed by General Manager and Facilities Technician.
- Uses all janitorial supplies in accordance to product labels and club manuals.
- Reports all newly identified facility maintenance issues via Service Channel.
- Reports any member complaints to the General Manager.
Requirements
- Ability to understand and follow written instructions.
- Ability to effectively communicate (verbal and writing skills).
- Ability to work independently in the absence of supervision.
- Attention to detail.
- Ability to establish and maintain cooperative working relationships with those contacted in the course of duties.
- Regularly required to stand, walk, and use hands and arms.
- Frequently required to climb, balance, stoop, kneel, crouch, or crawl.
- Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds.
- Ability to communicate with internal and external members via telephone.
- Required usage of cleaning chemicals, ladders, and cleaning utensils.
- Regularly exposed to moving mechanical parts.
- Noise level in the environment is occasionally loud.
Skills
- Cleaning practices and procedures
- Verbal communication
- Writing skills
- Attention to detail
Location
- Club to club travel may be required
Work Type
- Full-time
Experience Level
- Six months of janitorial experience
Education Level
- High School Diploma or General Education Diploma (GED)