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About the Role

Salesforce's Global Ethics & Integrity (GE&I) team is seeking a Training and Communications Manager to develop and execute strategies for ethics, integrity, and compliance training and communications. This role will equip employees with essential information to mitigate compliance risks and will leverage AI-driven solutions to enhance program effectiveness.

Responsibilities

Plan, build, and run the global compliance training plan, including annual Code of Conduct training and targeted, risk-based courses.
Manage each training course from design through rollout and ongoing maintenance.
Apply modern instructional design principles, such as micro-learning and scenario-based content, to improve engagement and retention.
Collaborate with cross-functional partners to enhance learning platforms, training assignment logic, localization, and completion tracking.
Track training completion, engagement, and effectiveness, using data to refine content and address knowledge gaps.
Develop and execute an annual communications calendar for ethics, integrity, and compliance topics, including campaigns, awareness moments, toolkits, and leader messaging.
Translate complex legal and ethics & compliance concepts into clear, engaging guidance for global audiences through various formats (written, presentations, visual).
Ensure training and communications address emerging risks, policy changes, and trends identified through data analysis.
Manage Salesforce's responses to external ethics and compliance assessments, including gathering input, coordinating reviewers, and drafting submissions.
Utilize AI platforms, data tools, and automation to streamline compliance processes.
Test and implement improvements to compliance processes, establishing standards for responsible AI use in training and communications.
Report insights and findings to leadership in a clear and concise manner.
Support the GE&I team in managing and escalating employee questions.

Requirements

5+ years of experience in ethics and compliance, learning and development, or corporate communications, with direct experience managing training and communications on ethics, integrity, or compliance topics.
Bachelor's degree or equivalent experience.
Strong written, verbal, and visual communication skills, adaptable for varied audiences.
Proven ability to independently manage multiple stakeholders and competing priorities under tight deadlines.
Experience with global programs, localization, and cross-functional teams across different time zones.
Hands-on experience using AI tools (e.g., generative AI assistants, AI-assisted content creation, workflow automation) for content production, data analysis, or workstream streamlining.
Strong analytical skills, attention to detail, and comfort with metrics and reporting.

Skills

Ethics and compliance
Learning and development
Corporate communications
Training management
Communications management
Instructional design
Micro-learning
Scenario-based content
AI-assisted development
Cross-functional collaboration
Learning platforms
Data analysis
Content creation
AI tools
Generative AI
Workflow automation
Process improvement
Responsible AI use
Reporting
Stakeholder management
Project management
Global programs
Localization
Written communication
Verbal communication
Visual communication
Analytical skills
Attention to detail
Metrics and reporting

Location

Remote

Work Type

Full-time

Experience Level

5+ years of experience

Education Level

Bachelor's degree or equivalent experience

Salary/Compensations

$117,400 - $177,600 annually

Benefits

Time off programs
Medical insurance
Dental insurance
Vision insurance
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program

About the Company

Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
Salesforce is committed to innovation and operates with core values at its heart.
The company is leading workforce transformation in the agentic era.
Agentforce represents the future of AI and Salesforce.

Equal Opportunity

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
Salesforce believes in equality for all and strives to create an inclusive workplace free from discrimination.
Workplace discrimination is illegal.
Employees and potential employees are assessed based on merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to all aspects of employment, including recruiting, hiring, job assignment, compensation, promotion, benefits, training, performance assessment, discipline, and termination.
Recruiting, hiring, and promotion decisions are fair and based on merit.
Compensation, benefits, promotions, transfers, workforce reductions, recalls, training, and education are also based on merit.