Territory Manager
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes · CA
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About the Role
Canadian Linen and Uniform Services Company is seeking an experienced Route Manager/Customer Service Manager to supervise drivers on assigned routes, optimize productivity, and ensure customer satisfaction in a fast-paced environment.
Responsibilities
- Direct, supervise and manage drivers and assigned routes
- Develop strategies to optimize route productivity
- Train new employees in use of equipment, safety and driving hazards
- Provide employee supervision and problem solving
- Ride with drivers to detect errors in driving the vehicle or servicing accounts
- Direct research into causes of customer complaints
- Assist in researching, analyzing, designing and implementing routes
- Design and implement safety policies and procedures
- Maintain employee and customer retention rate through active communication and problem-solving efforts
- Create presentations and other management-level reports
- Performs other duties as assigned or requested
Requirements
- Valid driver's license with clean driving record (Driver’s abstract required)
- Ability to meet the physical requirements of the position (including the ability to lift up to 50 lbs. on a regular basis)
- Customer-focused and detailed oriented
- Excellent communication and interpersonal skills
- Excellent time management and problem-solving skills
Skills
- Route supervision
- Microsoft Office (Outlook, Word and Excel)
Location
- North America
Work Type
- Full-time
Experience Level
- 2+ years of Customer Service, Account Management, Delivery Driving and/or Sales experience
- 2+ years of management experience (including training and development)
Education Level
- Bachelor's degree preferred, equivalent experience considered
Salary/Compensations
- $62,000-$72,000 per year
- Additional compensation may include a bonus or commission
Benefits
- Job stability
- Competitive pay rate
- Great benefits and employee assistance program
- Ongoing training and mentoring
- Great teammates and collaborative work environment
- Consistently growing company that promotes from within
About the Company
- Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to over 300,000 customers across North America in virtually every industry.
- From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity.
- Canadian Linen has been employing people for over 100 years in Canada.
Equal Opportunity
- Canadian Linen & Uniform Service Corp. is an equal opportunity employer.
- We are committed to a diverse and inclusive workplace for all.
- We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger.
- If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
- All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
- Vestis Commitment to Equal Opportunity Employment
- If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information below to request the appropriate accommodation.
- Reasonable Accommodations and the Online Application Process
- Consistent with Vestis and Canadian Linen’s commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Vestis or Canadian Linen, unless doing so would impose an undue hardship.
- To request a reasonable accommodation for this purpose, please call 1-833-901-8823 or email us at accessibility@vestis.com.
- Please note that this phone number is to be used solely to request an accommodation with respect to the online application process.
- Calls for any other reason will not be returned.
- Reasonable accommodation requests are considered on a case-by-case basis.