Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Patient Services Coordinator Sr. role.
Rezi rewrites your resume against The US Oncology Network's job description. Free.
Tailor your resume to this Patient Services Coordinator Sr. role.
Rezi rewrites your resume against The US Oncology Network's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Patient Services Coordinator Sr. posting at The US Oncology Network — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Patient Services Coordinator Sr. posting at The US Oncology Network — free, in seconds.
About the Role
The US Oncology Network is seeking a Patient Services Coordinator to support the Medical and Radiation Oncology Departments at Texas Oncology in Austin, Texas. This role involves greeting patients, managing appointments, handling calls, and providing administrative support in a patient-focused environment.
Responsibilities
- Greet patients and visitors courteously and professionally.
- Check in patients and notify clinical staff of their arrival.
- Provide and explain necessary paperwork, collect, and file completed forms.
- Update patient demographics and insurance information in the system.
- Collect co-pays and balances, providing receipts.
- Answer, screen, and direct incoming calls, taking messages as needed.
- Page clinic personnel and communicate messages accurately and timely.
- Check patients out after examinations and schedule follow-up appointments.
- Record cancellations and missed appointments, rescheduling as necessary.
- Provide general administrative support, including filing and maintaining the lobby area.
- Maintain a supply of forms and office supplies.
- Adhere to confidentiality, state, federal, and HIPAA laws and guidelines.
- Type memos and forms as needed.
Requirements
- High school diploma or equivalent required.
- Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel) required.
- Must successfully complete required e-learning courses within 90 days of employment.
- At least eighteen (18) months of front medical office receptionist experience with insurance forms and scheduling software required for Level 2.
- At least 5 years of front medical office receptionist experience with insurance forms and scheduling software required for Senior Level.
- Some receptionist or office experience preferred for Level 1.
- Knowledge of personnel, daily routines, and scheduling is a plus for Level 2.
- Regularly required to sit and use hands to finger, handle, or feel.
- Occasionally required to stand, walk, and reach with hands and arms.
- Must occasionally lift and/or move up to 30 pounds.
- Requires vision and hearing corrected to normal ranges.
Skills
- Computer systems proficiency
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Customer service
- Communication
- Time management
- Organization
Location
- Austin, Texas
Work Type
- Full-time
- Onsite
Experience Level
- Level 1
- Level 2
- Senior
Education Level
- High school diploma or equivalent
Benefits
- Opportunities for learning and development
About the Company
- The US Oncology Network is a leading community oncology provider dedicated to advancing cancer care in America.
- Texas Oncology is the largest community oncology provider in the country, delivering high-quality, evidence-based care to patients close to home.
- Texas Oncology's mission is to use leading-edge technology and research to help patients achieve 'More breakthroughs. More victories.' in their fight against cancer.
- The US Oncology Network is supported by McKesson Corporation, focused on empowering a vibrant and sustainable community patient care delivery system.