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About the Role
The Claims Team at Everest Insurance is seeking an experienced Property Claims Team Manager to supervise Claim Professionals and manage the largest, most complex claims and litigation.
Responsibilities
- Adjust property claims, including coverage analysis, scope of damages, and Business Interruption claims investigation.
- Provide supervision, mentoring, leadership, training, and oversight to Claims Professionals.
- Conduct supervisor and quality reviews of claim files.
- Handle Complex Commercial Property Claims and coverage, including analysis of complex coverage issues and preparation of coverage position letters.
- Manage Independent Adjusters and review/analyze property damage estimates.
- Review and analyze coverage and prepare appropriate coverage position letters.
- Investigate, analyze, and evaluate assigned claims to determine exposure.
- Manage and direct outside counsel.
- Prepare case summary reports for significant reserve activity.
- Set claim reserves for the largest and most complex claims.
- Develop and execute claim, organizational, and resolution strategies.
- Negotiate and resolve claims.
- Lead claim professionals and special projects.
- Determine and resolve workload and assignment issues for effective claims processing, expense management, and claims disposition.
- Oversee and manage vendors, including auditing.
- Identify portfolio issues and trends, take corrective action, and communicate trends to underwriters, insureds, and brokers.
- Communicate extensively with insureds, brokers, reinsurers, actuaries, and business unit contacts.
- Attend client meetings and industry functions to support client relationships and business development.
- Leverage AI and emerging technologies to improve claims processes, efficiency, decision-making, and customer outcomes.
Requirements
- 3+ years of management experience.
- 5+ years of Commercial Property claims and/or litigation experience.
- Current, working knowledge of jurisdictional laws and regulations.
- Bachelor’s degree or equivalent work experience.
- Currently holds or can readily obtain all required adjuster licenses.
- Moderate travel required.
Skills
- High proficiency in reviewing estimates for large and/or complex claims.
- Ability to manage, mentor, and lead a team of Claim Professionals.
- Strong oral and written communication skills.
- Ability to evaluate coverage issues involving a wide variety of loss scenarios.
- Ability to think strategically.
- Knowledge of the insurance industry, claims, and the insurance legal and regulatory environment.
- Knowledge of claims handling or insurance legal statutes and procedures.
- Ability to identify and use relevant data and metrics to best manage claims.
- Collaborative mind-set and willingness to work with people outside immediate reporting hierarchy to improve processes and generate optimal departmental efficiency.
- Ability and willingness to present to senior management and other group settings.
- Ability to influence others and resolve complex, disputed claims.
Location
- Warren, NJ
- Atlanta, GA
- Boston, MA
- New York, NY
Work Type
- Hybrid
- Regular
- Full time
Experience Level
- 3+ years of management experience
- 5+ years of Commercial Property claims and/or litigation experience
Education Level
- Bachelor’s degree or equivalent work experience
- Insurance industry designation(s)/certification(s) preferred
Salary/Compensations
- $156,000-$225,000 annually
Benefits
- Health insurance coverage
- Employee wellness program
- Life and disability insurance
- 401k match
- Retirement savings plan
- Paid holidays
- Paid time off (PTO)
About the Company
- Everest is a global leader in risk management with a 50+ year heritage.
- We are underwriters of risk, growth, progress, and opportunity.
- We are a global team focused on disciplined capital allocation and long-term value creation.
- We care deeply about our impact on communities and the wider world.
- Our purpose is to provide the world with protection, helping clients and businesses thrive, fuel global economies, and create sustainable value.
- We pride ourselves on a unique and inclusive culture driven by a unified set of values and behaviors.
- Our Values: Talent, Thoughtful assumption of risk, Execution, Efficiency, Humility, Leadership, Collaboration, Inclusion and Belonging.
- Our Colleague Behaviors: Respect everyone, Pursue better, Lead by example, Own our outcomes, Win together.
Equal Opportunity
- Everest is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law.
- Everest will ensure that persons with disabilities are provided reasonable accommodations.
- If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at everestbenefits@everestglobal.com.