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About the Role

The REWS Workplace Innovation team is seeking a Workplace Research Manager to serve as the primary owner, operational driver, and analytical engine of our global Site Experience Survey Program. This individual contributor role will translate employee sentiment datasets into actionable findings that uncover the underlying drivers of workplace experience.

Responsibilities

Own and execute the global Site Experience Survey Program end-to-end, developing longitudinal benchmarking and driving continuous refinement of survey instruments.
Apply statistical techniques like correlation, regression, key driver analysis, and segmentation to uncover non-obvious trends and develop data-driven workplace personas.
Partner closely with the Site Study Program Lead and Space Insights team to bridge and integrate disparate data streams into strategic site study reports.
Connect employee survey sentiment with objective spatial telemetry to co-develop executive-ready recommendations that guide long-term workplace design, space allocations, and capital investment decisions.
Serve as a survey research and questionnaire design subject matter expert across REWS, advising internal teams on question design, rating scales, and sampling strategies.
Take hands-on ownership of day-to-day survey operations and data hygiene, coordinating distribution, and preparing clean datasets for analysis.
Partner with the REWS Technology and Data Engineering (TEDI) team to evolve self-serve dashboards, while integrating AI tools to streamline qualitative text analytics.

Requirements

4+ years of hands-on experience designing, fielding, and analyzing quantitative surveys within corporate real estate, workplace strategy, environmental psychology, people analytics, or an applied organizational research setting.
Demonstrated analytical curiosity and practical quantitative skills (including significance testing, correlation, regression modeling, and key driver analysis) paired with solid survey design fundamentals (scale reliability, questionnaire design) to independently uncover actionable drivers from large, multi-office datasets.
Demonstrated experience configuring, updating, and managing survey instruments within enterprise platforms (such as SurveyMonkey, Qualtrics, or similar).
Practical experience cleaning, transforming, and joining datasets (using SQL, Python/pandas, R/tidyverse, Tableau Prep, or similar data workflows).
Hands-on proficiency with open-source statistical tools (specifically R or Python) to independently conduct exploratory and inferential analysis.

Skills

Correlation
Regression
Key driver analysis
Segmentation
Survey design
Questionnaire design
Scale reliability
Sampling strategies
SQL
Python
R
Tableau Prep
Data hygiene
Qualitative text analytics

Location

San Francisco, CA
Chicago, IL
Atlanta, GA

Work Type

Office Flexible (3 days/week)
Hybrid

Experience Level

4+ years

Salary/Compensations

$117,400 - $177,600 annually
$140,900 - $193,700 annually in select cities within the San Francisco and New York City metropolitan area

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program

About the Company

Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Agentforce is the future of AI, and you are the future of Salesforce.
The Real Estate and Workplace Services (REWS) organization designs, operates, and evolves the environments and experiences that enable Salesforce employees and customers to do their best work.
Spanning more than 30 countries, our Agentic Campus reflects our values and culture – bringing together humans, agents, and robots to create inclusive, purpose-driven spaces where people feel a true sense of belonging.
As customer zero of Salesforce’s own technology, REWS is leading the way, creating innovative and dynamic spaces that provide seamless and inspiring workplace experiences.

Equal Opportunity

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
We believe in equality for all and believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.